Teams | Collaboration | Customer Service | Project Management

November 2024

How Strong Passwords Prevent Data Breaches in Remote Teams

Operating in a decentralized work environment requires real-time collaboration that is effective, efficient, and secure. But how do you ensure the last part when your team relies on remote logins to access cloud-based business data, share sensitive information, join virtual meetings, and handle financial transactions? The answer lies in two key factors: strong passwords and effective password management.

Features of Mobile App Promotion: How to Choose a Marketing Agency

Your app is ready. The idea is brilliant. The functionality is top-notch, and the design is impressive. But all this work can only be noticed if you tell the world about your product. At this stage, the most challenging part begins. Thousands of new players enter the mobile app market daily. The competition is colossal, and without the right marketing strategy, your efforts can drown in a sea of similar products.

5 private chat platforms for secure business communication

Did you know that the cyber workforce grew by 15% because privacy concerns and data breaches are becoming more prevalent? This highlights the need for businesses to adopt a private chat system and prioritize secure communication. For instance, IBM noted that the average cost of data breaches reached USD 4.88 million in 2024. Moreover, about 62% of ransomware and extortion incidents had a median loss of USD 46,000 per breach.

The Definitive Guide to Creating an Internal Communication Strategy

Many managers and business owners fail to develop an internal communications strategy. This might not be an issue for a small team where everyone has a similar understanding of what is expected. However, as a company grows, developing a coherent internal communication strategy becomes more important. Without a clear internal communication framework, larger organizations risk facing inefficiencies, misaligned priorities, and even employee dissatisfaction.

5 Surefire Ways to Master Teamwork Skills

Whether you are having a teamwork online or in-person, it is the key to successful business in most companies. Why? Let me explain. All companies unite diverse areas into large and small groups. Joining the efforts of all team members makes it possible to complete tasks most effectively. When people collaborate, they often bring their unique strengths and perspectives to the table, creating a more dynamic and innovative environment.

8 Effective Brainstorming Techniques to Inspire Brilliant Ideas

Brainstorming sessions are thought to occur mainly in tech company settings. After all, that’s how they come up with all of those ideas for new apps, right? In reality, many businesses take advantage of brainstorming. It helps them come up with new products and services, as well as ways to market their already existing products. If your company’s brainstorming techniques end up with poor results, then it’s time to branch out and try some of these effective brainstorming techniques.

Achieving Maximum Test Coverage in Minimum Time with No-code Test Automation Tools

High test coverage is critical for detecting software bugs and avoiding adverse events. Businesses need to employ test automation to improve coverage and software quality. In this post, we'll look at the potential of test automation and how it can take your test coverage to new heights.

5 Tips to Improve Cross Functional Collaboration in a Remote Team

Cross-functional collaboration is vital for the success of a remote team. Unfortunately, according to a study published in the Harvard Business Review 75% of the time, a cross-functional team is dysfunctional. Yet, OWL Labs claimed that in 2019, individual contributors in the United States were 20% more likely than average to work remotely full-time.

SaaS Customer Onboarding: Strategies Every Startup Can Learn From

Eminem You have only one chance to make the first impression. Successful customer onboarding, is your opportunity not only to draw users’ attention to your product but also to make them stay, converting into long-term paying customers. Moreover, it’s up to you to decide whether to capture this opportunity or just let it slip.

SaaS Content Marketing: How Chanty Got from 0 to 10K Leads (Step-by-Step Guide)

In this article, I’m sharing the exact steps we took to get our Chanty website from 0 to almost 400K visits and from 0 to 10K leads in two years. I know, the numbers aren’t too impressive. It’s not like saying, “I got from 0 to 125 million visitors in a few months.” But hey, we are talking bootstrapped here, and many of the B2B SaaS consultants and founders I know would give their arms to see their 10K goal hits in their reports.

SaaS Pricing Models - A Smarter Alternative to Freemium and Free Trial

As a SaaS startup team, you’ll have to choose a pricing model for your product at some point. This decision is crucial as it shapes the future of your brand, your marketing and your business. When we started our pricing strategy research we were choosing between freemium and free trial as these are the models our competitors use. However, when we dug deeper into the research, we were surprised to learn that there are actually dozens of different monetization strategies a startup can choose from.

Office Holy Wars About Blocking Social Networking Sites

Social networks are a huge part of our everyday lives, both at work and at home. It’s easy to get lost in the avalanche of social media updates. Before you know it, your whole workday has been consumed by unproductive web surfing, tweets, and posts. Nucleus Research found that 25 percent of US workers spent a minimum of two hours a day surfing the Internet. For that reason, many companies have blocked Twitter, along with Facebook, YouTube, and other social media websites at work.

10 Best Employee Engagement Software in 2025

By the start of 2024, only 33% of employees were engaged in their work and workplace. That’s a discouraging number, especially for companies actively looking for better ways to engage their workers. Does that sound like you? If so, have you considered employee engagement software? These platforms foster communication, boost collaboration, and make employees feel valued and involved.

Crisis management communication: 7 proven strategies for proper response

2023 witnessed a shocking increase in the frequency and cost of cyberattacks worldwide, as the Identity Theft Resource Center reported 2365 cyberattacks. At the same time, IBM’s 2023 Cost of a Data Breach Report shows that the average cost of a cyberattack has risen to $5.13 million, which represents a 13% increase from 2022. This underscores the overarching need for secure and infallible crisis management communication channels.

Don't miss these 10 features in your business continuity communication tool

From cyberattacks to natural disasters and global supply chain disruptions, a single incident can wreak havoc—bringing operations to a halt, compromising sensitive data, and severely impacting a company’s bottom line. Worryingly, Resilinc reports that– Supply chain disruptions increased by over 30% in the first half of 2024 compared to the first half of 2023.

How Biometrics vs Traditional Passwords: Which Is Best for Ensuring Secure Team Communications?

Communication between team members is more important now than it has ever been, with one in five employees working remotely and a prediction that by 2025, some 3.6 million Americans will be telecommuting. Since 2002, there has also been a vertiginous rise in the popularity of team communication apps like Zoom, Google Hangouts, and Troop Messenger, which allow for numerous means to chat or message in one-on-one and group settings.

How to Recover Videos Corrupted During Messenger Transfer

Do you experience video corruption during Messenger transfers? This common technical issue results in unplayable videos and blocks access to content. Faced with a lack of adequate solutions to this pervasive issue, we undertook a detailed study to find a series of successful strategies. In this article, we present the results and methods we devised and provide practical, step-by-step instructions on how to recover and maintain the integrity of your videos during transfer.

Tech Tools and Smart Nutrition: Enhancing Productivity through Balanced Work and Diet

The relationship between work and nutrition is more important than ever in today's fast-paced world where performance is continuously valued. Balancing work demands with a healthy diet is challenging, but it’s essential for sustaining energy levels, mental clarity, and overall well-being. Fortunately, advancements in technology offer tools that make this balance easier to achieve.

7 reasons to use out-of-band communication for safe and reliable messaging

Did you know end users reported 1.9 million unique cyber threats in 2023, leading to business interruption and revenue loss? Due to this rise in cyber-crimes, many leaders have adopted OOB or out-of-band communication. This communication method occurs outside an organization's primary network, facilitating secure communication and collaboration when main channels are unavailable or compromised. Many modern and secure collaboration tools make this possible, eliminating compromised or unavailable data.

How SEO Services Empower E-commerce Websites to Outperform

The e-commerce industry has transformed how businesses reach customers and generate sales. However, standing out in the increasingly competitive digital market requires more than providing high-quality goods or services. Thousands of online retailers vie for the attention of the same target audience, making visibility and relevance essential for success.

10 Desk Organization Ideas for home and office

Have you ever wondered how much time we actually spend working? According to Huffpost Australia’s research, over the course of a lifetime, an average person spends 4,821 days at the workplace, which equals 13 years and 2 months or 24% of your life. Big time, isn’t it? And I think you would definitely prefer to spend a considerable amount of that time in maximum comfort, peace of mind, and productivity.

Office Collaboration Space Ideas - Furniture Layout and Design

The new Google Business Center is designed to increase the chances of accidental meetings between office workers. Yahoo has terminated employees’ ability to work remotely. According to Marissa Mayer, its CEO, “people are more collaborative and innovative when they’re together.” In our new global society, working methods are rapidly changing and so is office collaboration. Developing technologies and world competition make the business more complex, interdependent, and dynamic.

Revolutionizing governance: 10 key factors to successful digital government

For governments across the globe, the shift to online services in place of manual service delivery promises not just a more efficient bureaucracy but a more open and accessible system for everyone. According to the 2023 OECD Digital Government Index, 70% of OECD countries have enhanced online service delivery, reflecting a strong shift towards citizen-centric digital interactions.

7 Management Styles and How to Become the Best Boss Ever?

Let’s keep it simple. There are basically two management styles: “bossy” and “buddy.” All managers are drifting between these extremes, looking for the best approach in their particular cases. For you to choose the right management style, I’d like to share some insights, expert tips, and stories. I hope you’ll find them helpful!

Secure Communication for the Armed Forces: Chat, Meet, Call, Collaborate

In the ever-evolving world of technology, secure communication is a cornerstone for the armed forces. Why is it so important? Imagine trying to coordinate a mission without the fear of intercepted messages or unsecured channels. That's where secure communication tools come into play. These tools ensure that military personnel can chat, meet, call, and collaborate without a hitch.

Employee Onboarding in Remote Teams: Digital Training Solutions

Today's digital environment makes remote work an integral component of many companies' strategies and policies. The COVID-19 pandemic and its consequent global shift toward remote workforces have highlighted that traditional employee onboarding practices, such as face-to-face interactions or physical materials, no longer hold relevance for modern employers.

Consume Wisely-How to Deal with Too Much Content

I know that a piece of content about too much content is kind of ironic, but hear me out. With every company out there putting out blog after blog, reading all the latest content seems like a chore. That’s good news for a content creator, but if you’re trying to catch up on your reading list, you could end up spending hours every day just to stay on top of the latest content.

EU NIS Directive vs GDPR: 3 key differences and why compliance matters

‍ The EU NIS Directive (NIS2) and GDPR are critical frameworks designed to protect an organization’s infrastructure and secure personal communication and data. While the former focuses on network and information system security, GDPR mainly concentrates on personal data protection.

The Death of Email? 5 Reasons why Email will Become Outdated as a Form of Communication

In some shape or form, email has been around since as early as the 1970s. In the world of IT, where trends change every few months, four decades is quite a long time. According to the data on Statista, there were an astounding 4258 million email accounts in 2022. While email usage remains high, the digital communications landscape is changing rapidly. The ‘death of email’ is a topic that is gaining popularity as businesses and individuals alike look for more efficient ways to communicate.

6 Tips for Lifting the Burden of Too Many Responsibilities

Busy is the new cool. Somewhere along the line, it became a badge of honor to have as many responsibilities as possible. Stories of CEOs waking up at 4 am, working 80-hour weeks, and glorifying their struggle to succeed are everywhere. But for many, this culture can lead to burnout and unhappiness. The pressure to take on too much responsibility at work has never been greater.

How to Avoid Rushing Through Life and Stop Being in a Constant Hurry

Despite all the technological advancements, apps, and productivity tips, it seems that we have less time every day and that we’re in a constant hurry trying to get things done with a nonstop delivery mode. We rush from one task to another, only to find that there’s always more to do. And yet the data shows that we actually have more free time than we used to. In fact, people in developed countries now work 12 hours less than they did 40 years ago.

Secure collaboration: Top 15 strategies to protect team communication

‍ As remote work becomes more predominant, are you sure your organization’s collaboration tools are not opening the door for hackers? This apprehension is not baseless, in fact, 57% of organizations see collaboration tools like Slack, Microsoft Teams, and Zoom as the biggest security risk in their tech stack. Therefore, strict security measures are necessary since these platforms are becoming increasingly crucial for project management and team communication in the workplace.

12 Superb Team-Building Games and Activities You Won't be Ashamed of

How many times have you faked an illness before team-building games? Calm down, I won’t force you to reveal this horrible truth. Let’s just admit that the majority of team-building activities suck. Those egg-dropping and hot dog eating contests… Yuck. On the other hand, team-building activities are essential for the company’s success. In fact, the personal bonds between teammates give businesses a competitive edge.

AI in B2B Marketing: Transforming Business Strategies

AI marketing for B2B has rapidly become a fundamental element of business strategies, enabling companies to leverage intelligent technologies to engage clients, optimize operations, and achieve a competitive edge. As digital transformation accelerates, B2B organizations increasingly rely on artificial intelligence (AI) to enhance decision-making, personalize customer interactions, and increase operational efficiency.

11 Extremely Useful Tips to Making a Productive Day

Of course, not all days can be the same. You are a human, not a machine. But if you find yourself saying “The to-do list keeps getting longer” more than “I had a very productive day at work”, then you have landed on the right page. This blog is for everyone — managers, employees, and founders who want to get hold of their day and not get led by the tasks.

How Time Tracking Enhances Remote Work Management

Nobody likes feeling micromanaged: it's stifling, and frankly, it rarely inspires anyone to do their best work. But there's no doubt that employees work more efficiently when there's some structure and accountability, and remote work still needs to change that. But without in-person oversight, how can you foster productivity without falling into micromanagement? With time-tracking tools, of course.

14 top features to look for in a collaboration software tool

The shift to remote and hybrid work has brought new challenges to the modern workplace. Companies often have to use multiple collaboration software tools and complex systems daily. To put this into perspective, research by Asana's Anatomy of Work Index in 2022 found that employees can spend up to 58% of their time on “work about work,” which includes switching between apps. It’s no wonder that 89% of IT professionals say "bloated technology" wastes significant time.

8 Appreciation Email Templates to Praise Someone Professionally

You may express thanks at a daily standup or tag a thank you at the end of a work-related message, but sending an appreciation email to an individual employee to personally thank them can bring a smile to their face, and also benefit the business. A simple way or gesture of saying ‘we appreciate you’ can significantly boost employee morale, foster a positive workplace culture, and encourage greater productivity.

6 strategies to strengthen cyber resilience in a digital age

‍ Did you know the ITRC reported 2,365 cyberattacks in 2023? Therefore, senior leaders must build strong cyber resilience to fortify data security. That’ll be your ability to swiftly recover, respond, and identify security incidents. PwC notes that only 2% of organizations implement firm-wide cyber resilience. This can be attributed to challenges like lack of awareness, complex IT environments, and resource constraints.

IDC MarketScape Names Slack a Leader in Worldwide Team Collaboration

Just announced, the IDC MarketScape: Worldwide Team Collaboration Applications 2024 Vendor Assessment (doc, October 2024) recognizes Slack as a Leader. “Slack enables an ease of channel-centric collaboration across different modalities in a way that few products can,” said Wayne Kurtzman, IDC Research Vice President of Collaboration and Communities.

The Impact of Real Customer Reviews on Choosing a Corporate Messenger

At a fast-paced business communication agency like many ones nowadays, selecting an effective corporate messenger is vital in increasing productivity, collaboration, and overall efficiency. Unfortunately, with so many digital options now available to facilitate communication, there can be overwhelming choices available to users. Real customer reviews serve as invaluable resources in making decisions and shaping decision-making processes.

6 Free ToDo Apps in 2024

Staying on top of tasks in our fast-paced world is easier with the help of an effective todo app. From simple lists to advanced kanban boards, todo apps can be a game-changer, especially when free. Here, we’ll explore the best free todo apps available in 2024, packed with features to help manage your personal and professional life. Whether you’re looking for a todo desktop app or a Kanban board app, these options have something for everyone.

5 Innovative Ways to Use Chat Tools for Marketing

Marketers are always looking out for the “next big thing” and it turns out one has been right under our noses all along: chat tools. These platforms have become the latest frontier for marketers, opening up creative new ways to engage customers and streamline workflows. It’s commonplace for teams to use chat tools to increase their productivity and improve their collaboration efforts.

Why Does API Documentation Matter in SaaS?

The SaaS landscape is growing, especially with the advent of AI integration. Moreover, companies haven’t stopped upgrading their existing features and adding new APIs to enhance their capabilities. But as SaaS businesses focus on making their interfaces look more sophisticated yet intuitive, developers often find themselves stuck with the complex challenges of product and API implementation.

Rocket.Chat included in The Forrester Wave: Secure Communications Solutions, Q3 2024

Rocket.Chat is proud to be included in the Forrester Wave: Secure Communications Solutions, Q3 2024. The Forrester Wave: Secure Communications Solutions, Q3 2024 lists the providers that matter the most, showing how each measures up and helping security experts select the right one for their needs. ‍The full report is exclusively available to Forrester clients or for purchase on Forrester's website.

Expert guide on choosing the best team chat app for your business in 2024

Are you looking for a team chat app for your business? Perhaps your tools aren’t scaling well as your organization grows, or you’re early in your journey and want tools that will grow with you. Maybe members of your remote or global team are frustrated with your current communication software. Team chat is often the virtual office for your organization, where employees spend a significant portion of their working hours.

Rocket.Chat 7.0 brings AI, integrated VoIP and an extended Starter plan

In a time when organizations are striving to drive efficiency without compromising on data security, Rocket.Chat remains committed to empowering teams with the tools they need for seamless and secure collaboration. This very commitment shapes our roadmap to help admins and teams achieve peak productivity while safeguarding their data.