Teams | Collaboration | Customer Service | Project Management

One of the hardest jobs for a project manager is figuring out how to manage the capacity of their team members and streamline the team’s workload. Your team members only have a certain amount of capacity they can offer before negative effects like burnout and bottlenecks occur. However, while capacity management is important, it can be difficult to accomplish without the right tools.

In a recent KMWorld article, M-Files Senior Director of Product Management, Frank Taliano, explores a persistent challenge in knowledge management: How can organizations efficiently access, share, and reuse institutional knowledge to drive efficiency? While technology has evolved, the core principles of KM remain the same—structuring information through metadata, taxonomies, and workflows to enhance both knowledge and document management, making problem-solving repeatable.

Resource allocation can be tough. Take it from Aava and Bang. The Nordic agency initially used an outdated task management tool to assign projects. But because the tool had no resource planning capabilities, they had to check with each team member and hang up a hand-drawn schedule to plan their projects. After switching to Scoro, the agency now has a real-time view of their team’s availability. So team leads can easily assign work and keep projects on schedule without overworking employees.

Wire is the first and only complete enterprise collaboration suite, including messaging, calling, conferencing, and file sharing, that is completely secured by MLS, supporting end-to-end encryption for thousands of communicating group members.

Retention isn’t just about salaries. Learn how non-financial strategies, supported by tools like Insightful that monitor remote employees, to drive engagement, loyalty, and long-term success.

Stress is shutting down innovation—learn how to reduce burnout and create a workplace where creativity thrives. Find out how employee work tracking tools can collect employee engagement data and help you balance workloads.

Are your employees working the entire schedule? Come to think of it, that’s not possible. Your human resources need breaks. So they will take breaks. Other than that, every time your resources are not doing any activity, that’s their idle time. Believe it or not, you also need to account for this time, when calculating expenses and payroll. That’s where idle time tracking software comes into play.