Zendesk Deep Dive: Deliver better CX at scale with AI powered Messaging
Migrate from live chat to Zendesk messaging to deliver flexible, personalized support across web, mobile, and
social channels. Discover AI-powered automation, unified agent workspace, and actionable insights to enhance customer service anytime, anywhere. Watch for expert tips and a live demo.
Want to learn more? Check out other events in this series and RSVP for upcoming sessions here: Zendesk Deep Dives
Highlights include
00:14 - Intro and upcoming events
01:40 - Agenda
03:21 -Why Messaging?
08:25 -Differences between Chat and Messaging
13:16 - Types of migration to Messaging
15:00 -Best practices for a successful migration
19:49 -Chat to Messaging migration demo
26:04 -Customer testimonial
28:25 -Live Q&A
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
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