Join Stephen Mann and Deepthi Nagarajan as they discuss all things ESM and how one can get started with implementing ESM in your business.

Join Amanda Botha and Swarna Krishnaswamy as they showcase through real-world examples how to get an enriched collaboration experience by bridging multiple sources of content into one hub while ensuring the content always stays up to date. Learn how to bring your team together and break down barriers to knowledge through useful, relevant interactive visual frames of reference for more contextualized faster decision-making.

The Zendesk Community sat down with experts from our Platform Team to cover the ins and outs of acting with a unified customer view on Zendesk. We reviewed the multitude of ways you can use a range of Zendesk capabilities to build a more complete customer view, plus how to take intelligent action on it. Attendees were treated to demos and actionable tips on using customer insight to deliver a faster and more personalized level of service.

After several years of focusing almost solely on survival, business executives are starting to re-prioritize innovation-led growth. Derive inspiration from Varun Parmar, Head of Product & Briana Rogers Head of Product Marketing at Miro, as they not only share Miro’s recent innovations but also showcase how companies are using Miro to innovate within their own industries.

There’s no amount of tools that can resolve systemic collaborative inefficiencies like communication siloes, ineffective meetings, or time spent looking for information. Join leaders from Slack, Dropbox, and Miro who are thinking about how to enable all teams across an organization, and how you can best optimize your own collaboration stack to make work easier, more engaging, and innovative.

Miro’s infinite whiteboard isn’t just for businesses. Countless nonprofit organizations around the world use Miro to develop and run innovative programs to serve their communities and the planet. In this session, we’ll meet a few of these organizations and see how they keep Miro at the heart of their work as they strive to solve some of the biggest challenges facing the world today.

Government agencies are under increasing pressure to modernize their IT systems, provide better employee hybrid experiences and deliver affordable digital services to their citizens. In this immersive live session, Rene Jahnke, Solution Architect at the City of Cologne, will share how a 2,000-year-old city is driving digital transformation while ensuring data protection.

How have our feelings about — and, thus, their engagement with, relationships at, and perceptions of — work shifted in recent years? In our Distributed ‘22 keynote, Paul D’Arcy, Chief Marketing Officer at Miro, unveils insights from our in-depth exploration of the evolving behavior, preferences, and priorities of today’s employees. Followed by an insightful discussion Katherine von Jan - Chief Strategy Officer, Salesforce Innovation. Walk away with actionable solutions for fostering humanity in the modern workplace.

SaaS, Revenue and Recession in 2022-23