Teams | Collaboration | Customer Service | Project Management

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How to become an IT manager: A complete guide

In today’s digital-first world, the role of an IT manager has never been more essential—or more exciting. From safeguarding critical information systems to leading teams that drive innovation, IT managers are at the heart of every organization’s success. They’re the ones making sure your favorite apps don’t crash, your company’s data stays secure, and your tech runs smoothly, whether it’s a small internal tool or a massive enterprise system.

IT strategic planning: How to build an impactful roadmap for your business

Companies today must embrace new technology to stay competitive—it’s no longer optional. But rushing to adopt digital tools without proper planning can be costly and disruptive, leaving teams struggling to adapt while trying to maintain daily operations. So, what’s the solution? IT strategic planning. More than just a to-do list or a tech blueprint, IT strategic planning connects your IT goals to your overall business objectives.

How data residency unlocks innovation

In our borderless digital economy — with digital information circling the globe in milliseconds — it may seem like your data lives everywhere. But in reality, where your data resides can have legal and compliance implications. While data privacy laws mandate how personal data should be processed and stored, they can also dictate where data should be stored. This type of requirement is called data residency.

The Best Secure Collaboration Tools to Keep Your Team Safe in 2025

You’re in the middle of a very important project, and your team is in sync-exchanging ideas, files, and feedback in real time. All’s well until you get a notification: “Your account has been compromised.” Panic sets in. Your team’s hard work, not to mention confidential information, is at risk. You just wouldn’t think it could happen, but it happens all the time.

How to Host BETTER Retrospectives in Miro?

Learn how to host impactful and interactive retrospectives with Miro's intelligent templates and AI Sidekicks. In this video, we’ll guide you through setting up a retrospective using Miro, exploring features like private mode, timers, and voting widgets to make your sessions more effective. Discover how AI Sidekicks saves time by suggesting actionable next steps and creating action items for your team.

Top 15 time tracking software for architects

If you’re an architect or run an architecture firm, you’d probably agree that there simply aren’t enough hours in your workday. From meeting and billing clients to drawing up plans, you have to deal with a time and number-intensive workload. So how do you ensure you manage your time efficiently? By using solid time tracking software for architects! With the right time tracking software, you can track your billable time down to the second for accurate client billing.

Crafting a Resilient Workforce Strategy That Works

Stay ahead in a hypercompetitive market with a data-driven talent strategy. Leverage remote work tracking software to address turnover risks, streamline recruitment, and retain critical talent. Learn how employees' monitoring software can help you start building a more resilient workforce.

Mike Della Porta: How to elevate service delivery for scale

We’ve all had those moments, we land that huge new client – first comes the elation for winning the mandate that will transform our fortunes, and then the mild panic at how we’re going to deliver. There’s also times when what we do is simply just not that well understood across the organization – there might only be one internal expert, which creates a significant amount of risk for the business if they were to leave.