How to configure groups for your business

Sep 9, 2025

Learn how to manage and create groups to organize your team members in your Zendesk account.

Timestamps

00:42 Setup steps for a group

Where can I ask questions?
Head to The Zendesk Community, an online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7
https://support.zendesk.com/hc/en-us/community/topics