TeamRelated
TeamRelated provides a platform dedicated to News and Information for team and collaboration applications and tools.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Better Customer Operations Equals Increased Company Revenue
Customer operations refer to customer-centric business functions like sales and service which extend support to the customer. These were earlier perceived to be a cost center, but that notion has changed over the past decade. Customer operations are now regarded as the Swiss army knife of business operations. This is largely due to the fact that it supports several core business functions such as Sales, Marketing, Branding, and Product Development.
Workpuls - Introduction to Projects
Tracking tasks and projects on a daily level is easy with Workpuls! In this video, we'll show you how to set up the projects and start tracking time on them.
Workpuls - Account Setup
Find out how to set up Workpuls to get the most out of this simple employee monitoring software. Discover which tracking methods are available, and what's the best way to use them.
Workpuls - Employee Productivity Analysis
Find out how to measure and analyze your employees' productivity using Workpuls.
Workpuls - Support for Multiple Configurations
What makes Workpuls great is the fact that you can monitor employees in several different ways! Discover how tracking settings work, and what are the best options for your team.
Workpuls - Setting Up New Employee Computer
Check out this video to quickly find out how to set up new employees' computers within Workpuls. The settings you create in the beginning can be changed, but they'll allow you to start using this time tracker effectively from the get-go.
Workpuls - Review and Set Productivity Labels
Learn how to review and set productivity labels to effectively measure and analyze your employees' productivity with Workpuls.
Introducing Open Source Fridays
We’re excited to share that Mattermost has launched Open Source Fridays as a way to help our Engineering team have a structured opportunity to support and get involved in more open source projects inside and outside of Mattermost.
OneDesk - Canned Responses
There are multiple ways to set up and automate the sending of responses in OneDesk. Canned responses can assist in answering frequently-asked questions you receive from customers, addressing requests you get repeatedly, and more. This lets you declutter your helpdesk and saves you and your team time when it comes to sorting and replying to customer requests.