Teams | Collaboration | Customer Service | Project Management

Wire Uncut Ep.6 | XWiki | Open Source Tools for Knowledge and Privacy

Sep 23, 2025 By Wire In Wire
In this episode of Wire Uncut, Alexandra speaks with Dan, Director of Marketing and Communication at XWiki, about the company’s journey as a European Libre Software provider. Dan shares how XWiki and CryptPad deliver secure, open source tools for collaboration and knowledge management. From powering corporate intranets and documentation hubs to enabling encrypted real-time teamwork, XWiki’s mission is to strengthen digital sovereignty in Europe.
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Simpplr

10 effective time management tips for work

Sep 23, 2025 By Heather Ebert In Simpplr
Every day, you get exactly 1,440 minutes. No more, no less. But somewhere between the morning email flood and the afternoon meeting marathon, those minutes seem to vanish into thin air, leaving you wondering where your day actually went. That’s why time management at work has never been more important.
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DeskTrack

36 Employee Strengths Every Organization Requires

Sep 23, 2025 By DeskTrack In DeskTrack
To successfully have your business functioning, you need more and more employee strengths. At least 37 of them. These are divided across general or common (23), sales (8), and customer success or CS (6). We call these the different chapters of excellence. Overall, you need to amplify these for more efficiency, productivity, and profitability. Another thing to note is that there will always be a mix of employee strengths and weaknesses in your organization.
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teamsupport

Best Self-Service Support Tools for B2B Teams

Sep 23, 2025 By Amanda Davis In TeamSupport
If you work in B2B support, you know the pressure is always on. Customers expect answers quickly, often before they even think about reaching out to a live agent. That’s where self-service support comes in. The right tools let customers find what they need on their own—whether that’s troubleshooting a product, accessing documentation, or handling complex tasks without waiting on an email response.
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element

New Element Web and Desktop apps have distinct Element X vibes!

Sep 23, 2025 By Danielle Kirkwood In Element
The brand new updates of the Element Web and Desktop apps include a major rework of room listings. It brings the ‘laptop versions’ of the Element apps in line with the Element X design on mobile devices to give a far sleeker experience. This update marks the first step in a broader evolution of Element Web and Desktop — one that brings consistency across platforms, improves accessibility, and lays the groundwork for a more resilient technical foundation.
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TeamSupport Overview: Get the Answer

Sep 22, 2025 By TeamSupport In TeamSupport
TeamSupport takes you beyond the ticket to deliver critical answers for your customer, your team, and your business. More than a ticket management or customer success tool, TeamSupport is an AI-native customer operations and intelligence platform for B2B companies that unifies onboarding, support, and success with account-level intelligence. Turn everyday customer interactions into the signals you need to drive adoption, retention, and expansion — all centered around ARR growth.
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