Teams | Collaboration | Customer Service | Project Management

Webinar

How conversation design (CxD) is changing the game

Conversation design (CxD) is one of the fastest-growing opportunity areas for UX writers and designers. So what does a conversation designer actually do, and how can you apply your skills to this discipline? In this interactive VMUG, participants acted as the "user" and the presenter. Conversation designer Hillary Black played the bot (think: The Wizard of Oz). See where the conversation went as members of the Miro community interacted with a board.

How to equip remote worker to success

Hiring the best talent from around the world is no longer just an aspiration — it’s a reality. And while teams are looking for ideal candidates, they have to deal with the challenge of giving them the best technological tools to collaborate. Connect remote workers (and keep them connected) Manage payroll Deliver office services in the comfort of their own home Want more Miro in your feed? Please LIKE and SUBSCRIBE. You can click the bell to get notified about new videos.

How to Ensure Superior End-User Digital Experience in the Age of Work from Anywhere

Digital Experience Monitoring is becoming the norm as the pandemic forces employees to work remotely. Enterprises need to ensure a great end-user digital experience using techniques like Synthetics and Real User Monitoring (RUM). Let Microsoft 365 performance issues not hold you back to transition to a digital remote work future.

Atlassian + MYOB on managing cross-team agile programs

Looking for inspiration on how to plan and track work across multiple agile teams and programs? Looking to increase visibility into progress on company initiatives? Join a delivery manager from MYOB, a leading SaaS provider of business management software in Australia and New Zealand, to learn how they use Advanced Roadmaps to help them manage, track, and bring alignment to a program with dozens of agile teams and over 150 people.

v6.0 Webinar - Web Console, Let Employees See Their Data On-Demand, & Group Summary Reports

This video is a recording of a live webinar that took place April 8th, 2021. In this webinar CurrentWare's managing director Neel Lukka and product manager Sai Chu provide an overview of the new features available in CurrentWare version 6.0.

How To Emotionally Connect With Your Customers

With the ever-changing consumer behaviour and uncertain situations, it is very difficult for today's businesses to function without caring about their customers. But caring is not enough, you need to build an emotional connection with them. Simon Johnson, General Manager, UK & I, Freshworks and CX Rockstar James Dodkins in this LinkedIn live discuss what it takes to emotionally connect with your customers.

Facilitating collaborative product development: Workshop

Distributed teams wonder the same thing: How do we engage our people and create an amazing product — remotely? During this interactive workshop, leaders from H&R Block explore how to be “better together” by encouraging teamwork and promoting diversity. Building Connected Teams is a Miro event series that helps enterprise teams collaborate and innovate at scale, and stay connected no matter what the future of work brings. Learn from industry experts, become a better manager and facilitator with exclusive workshops, and build meaningful connections with your peers from the Miro Community.