Teams | Collaboration | Customer Service | Project Management

Survey report: How knowledge workers really feel about AI

From excitement over the latest tools to speculation about job security and debates over potential benefits and risks, we hear a lot about AI from leaders. But despite AI’s omnipresence in the news and at work, we haven’t heard much about what it means for today’s knowledge workers. What have their experiences with AI been like so far, what challenges have they encountered, and how has AI shaped their hopes, worries, and goals for the future?

The role of employee insights to improve workforce productivity

Why do some businesses have happy, motivated, and productive teams while others deal with unhappy employees, high turnover, and falling performance, even when they offer great salaries and benefits? The key difference? Employee insights. Without a system to listen to employees and track workplace trends, businesses guess instead of using data to improve engagement and productivity. Think of it like a puzzle.

5 Great (And Free) PTO Tracker Templates for Excel

If you want to use Excel to track PTO for your company, you don’t have to start from scratch. Many businesses have created free templates you can use that make it easy to calculate PTO accruals and see when employees are scheduled for time off. In this post, we’re going to share our five favorite free Excel PTO tracker templates, share the benefits and disadvantages of tracking PTO in Excel, and introduce you to a better option for PTO tracking.

Autonomous AI agents: Everything you need to know

When ChatGPT launched, it swept people off their feet. Businesses worldwide started to use generative AI to brainstorm ideas, gain deep insights, and generate content at scale. The adoption rate skyrocketed, and companies that understood the value of generative AI scaled their operations manifold. But this was just the beginning.

How to Automate Your Field Service Business

Forbes’s recent report spilled the beans on employees’ performance by highlighting that approximately 73% of professionals do 50+ repetitive tasks in a week. These statistics reveal the biggest reasons behind the productivity decline of personnel, including those in field service businesses. However, the technological advancements and increasing trend of AI-led field service automation have tremendously changed this scenario.

Effortless User Flow Mapping with Soda Flows in Miro

Easily map user flows in Miro with Soda Flows, the ultimate tool for UX and product teams! Soda Flows automatically captures screenshots of each step as you navigate through a flow, then visualizes them in Miro to analyze user journeys, identify drop-off points, and improve conversions. Whether you're a UX designer, product manager, or developer, Soda Flows helps you analyze user behavior, optimize flows, and enhance the user experience.