Teams | Collaboration | Customer Service | Project Management

It's time to improve inclusion, flexibility and connection among our teams, no matter when or where they’re working

Employees at more than 74,000 organisations and counting can now securely direct message anyone – inside or outside their company

Building new tools for a new way of working

The importance of the retail customer experience has increased multifold over the pandemic, even at a time when a record number of retailers have had to shut down their physical stores. But this period has also set apart the cream of retail stores from their contemporaries, through their agility to provide a seamless retail customer experience online – finding ways to stay relevant even with a decrease in footfall, and adapting their existing strategy to be digital-first.

Our community has been at the heart of what makes Mattermost great since the earliest days. The first community members were people who were trying out the earliest versions of the platform, filing bugs and wanting to make feature improvements. Our open source community has grown, contributing thousands of pull requests, from new features and plugins to translations and documentation.

If you think that COVID-19 and remote working have had no impact on HR, think again. This pandemic has had a major impact on the physical and mental state of the workforce, in addition to redefining the technological aspects of the workplace. Every organization observed a major change in how teams work and that led to even bigger radical shifts in HR trends.