Teams | Collaboration | Customer Service | Project Management

Make meetings actionable with Asana and Zoom

Video meetings are a key source of connection between team members—whether your team is remote, hybrid, or globally distributed. Yet more face time through video calls doesn’t always equal more high-impact work. In fact, our research shows that casual chats have been replaced with unnecessary meetings, costing individuals 157 hours of productivity over the past year.

The business imperative of supporting your people

It’s no secret that the workplace has changed quite a bit over the past year. And the reality is that the future of how teams collaborate, communicate, and connect is still very much in flux. As companies navigate the uncertainty around reopening and tackle big questions when it comes to how and where they want to work, there’s a lot on the table: The answers, likely still forming, will look different for every company.

Agile Meetings 101, How to conduct them properly

Agile meetings have two specific features that set them apart from regular meetings: they are focused on delivering value, and are strictly time-boxed. In fact, these two features make them quite productive, in contrast to most other regular meetings. These meetings are inseparable from an effective agile approach to product development. The reason is ingrained in the nature of agile approaches.

Inbound vs Outbound Call Centers: How They Differ

Are you unsure of the difference between inbound vs outbound call centers? What makes them different, and which one is best for your business? In this post, we want to set the record straight. Since outsourcing to call centers has become an increasingly important part of running a business in the new age of marketing and sales, your company might find itself wondering what the differences are between inbound and outbound call centers.