In 2009, AO.com, the largest online-only white goods and electricals retailer in the UK, required a top quality ITSM solution due to their rapid growth. In response to this, they migrated to HaloITSM and have since taken their business to new heights.

If you want to significantly subtract the often costly expenses connected to IT investments and if you want to obtain a sturdy bedrock for your total cost of ownership, then getting an ITIL certification is absolutely a must. We know you’re here because you’ve been asking yourself “why implement ITIL?” and we’re here to provide you with answers regarding the perks it can bring for you and your organization.

As an ITIL-aligned, ITSM system, the emergency services were impressed with our flexible approach in fulfilling their needs, our cost-effective high quality solution and top support. It’s critical for each service to keep up with technology, given the thousands of technical incidents being handled every year. Having a best-in-class IT Service Management tool is imperative to the successful running of their systems.