Teams | Collaboration | Customer Service | Project Management

More than a sales vibe. When sales leaders come to us early in their journey, they often mention wanting to create more of a “sales vibe” or build a stronger “sales culture”. The problem is, vibe and culture don’t cut through when you’re asking a hard-nosed CFO for budget. And rightly so. The good news, and slightly ironically, is that those sales leaders are usually massively underselling what they’re trying to achieve.

It's a familiar scramble. "The investor needs X report!", "The CEO wants to see how Y is doing!" Some poor soul has to rush around to pull all the requested data and deliver it to senior leadership, pronto. This usually means dropping everything else and spending an afternoon gathering data. Often by the time the report is viewed, the data is stale and leadership is left with an outdated picture of performance. Alexandre Naudin, Service Manager at Spash, described this well.

Federation lets different organizations communicate directly, server to server, without routing data through a vendor's cloud. For customers in defense, government, and critical infrastructure, it is what makes cross-organization collaboration possible without leaving the sovereign or restricted environments they have already accredited.

A project that finishes on time isn't automatically a project that performed well. I've seen plenty of "green status" projects that quietly burned through margin, overloaded the team, and left the client underwhelmed. Without a reference point, you can't tell the difference between a genuinely healthy project and one that just crossed the finish line.

I spent the best part of a decade in client services, and have seen firsthand how resource planning can make or break your team and projects. If there is one thing I have learned, it is that most project delays do not start with bad estimates or unclear scope. They start with a resource plan that looks fine on paper but falls apart the moment two projects need the same person on the same day.

We Work Remotely is one of the world's largest remote job boards, connecting professionals with companies that hire for fully remote positions across industries such as software development, design, marketing, customer support, sales, and more.

We're pleased that Element has been recognised as a Digital Public Good by the Digital Public Goods Alliance (DPGA), a multi-stakeholder initiative endorsed by the United Nations. To qualify as a Digital Public Good (DPG) a solution must meet a rigorous set of criteria. In particular open licensing, clear ownership, platform independence, strong documentation, privacy compliance and adherence to open standards.