Teams | Collaboration | Customer Service | Project Management

Microsoft 365

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Troubleshoot WiFi and Wireless Networking Issues Everywhere

In today's varied workspace dynamics, wireless networking issues can greatly impact user experience and productivity. Whether it's slow download speeds, poor wireless coverage, connectivity, or collaboration problems during virtual meetings, wireless troubleshooting is crucial to ensuring remote and office productivity.

Build Dashboards for Monitoring the Remote Workforce

Remote workforce management is driving the business landscape, requiring cloud-based tools for monitoring to maintain productivity and user satisfaction. Real-User Monitoring (RUM) and synthetic transaction monitoring are powerful tools that enable organizations to diagnose and fix network issues faster for their employees wherever they work.

The pros and cons of Microsoft Teams time tracking

Microsoft Teams is a great tool for workspace communication and project planning. It offers several features like Microsoft Teams channel, video meetings, task lists, Microsoft planner, and meeting whiteboards. You can also use various Microsoft Teams integration tools for an all-in-one solution. So it definitely does make employee collaboration super easy but is it really the right tool for time tracking and employee management solutions? Moreover, how does Microsoft Teams time tracking work?

Digital Experience Monitoring for macOS

In this overview video, we'll be walking you through Service Watch Desktop for macOS. We'll cover the benefits of utilizing Service Watch for macOS and the configuration and deployment process. We'll then review the data being collected by Service Watch and some additional functionality in Active Tests, Device Groups, and Alarms.
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Branch Office Monitoring With EUEM

The modern workforce has become increasingly remote and distributed, necessitating the need for monitoring solutions to ensure optimal performance in branch offices. Employee Experience Monitoring or Digital experience monitoring (DEM) has emerged as the critical tool for IT teams and businesses to address the challenges associated with remote work environments. This article combines two informative pieces to provide a comprehensive guide on how to monitor remote branch offices using DEM.

MS Teams unbundled from Office [+3 reasons why it matters]

In April 2024, Microsoft unbundled MS Teams from the rest of the Office package globally. This news comes almost six months after Microsoft unbundled Teams in Europe. Microsoft says that the global unbundling made sense to make pricing easier for global organizations operating in Europe.

Asana Launches a New Suite of Intelligent Tools for the CIO

Asana's State of IT research reveals 77% of IT leaders feel responsible for leading AI transformation within their organisation. Deeper integrations with Microsoft 365, AI-powered reporting, and enhanced workflow capabilities all with safeguards and controls help CIOs build the right foundation for AI to drive greater ROI.

Solve UC Problems Before They Cost Money

In this webinar, we discuss the high cost of UC&C application issues, and the impact these issues have on organizations. We'll be doing a deep dive of the amount of tickets organizations receive, the amount of time these tickets take to resolve, some real customer examples, the typical steps taken with and without Exoprise, and the ROI of real-user monitoring.