Teams | Collaboration | Customer Service | Project Management

Microsoft 365

How to Write Effective Meeting Agenda in Microsoft Teams

A constructive team meeting agenda can make all the difference in saving time and maximizing outcomes in Microsoft Teams. By taking the time to prepare through a few key principles and agenda templates, you’ll prevent participants from feeling frustrated and disengaged. It will also ensure everyone arrives with a part to play in a productive, informative discussion.

Tips to Accessing Your Meeting History in Microsoft Teams

Accessing your Microsoft Teams meeting history is a reliable method for assessing everything from the efficacy of your meetings to identifying future actionable steps. Although Microsoft Teams provides a range of basic functions to track past meetings, chat conversations, shared files, and similar items, it offers a relatively limited suite of tools.

A Guide to Electronic Signatures in Microsoft Teams

Today, e-signatures are becoming the norm, whether affixed to virtual documents through web-based services or electronic signature apps, in everything from online commerce to legal settings. Convenient, affordable, and time-saving, electronic signatures are the perfect way to add authenticity and personality to messages, meetings, and documents of all kinds. In the following guide, we’ll take a look at what e-signatures are, their features, and how to use them in Microsoft Teams.

Troubleshooting Microsoft Exchange and Outlook

In this tutorial video, we’ll be walking you through troubleshooting Microsoft Exchange and Outlook issues for end users, utilizing CloudReady Synthetics and Service Watch Desktop. Email is the lifeblood of most companies and any performance or accessibility issues with Exchange or Outlook are extremely impactful to end users. These issues can be extremely expensive to organizations whether it be the cost of downtime or the cost of time spent troubleshooting the issues.

Troubleshooting Microsoft SharePoint

In this tutorial video, we’ll be walking you through troubleshooting Microsoft SharePoint issues for end users, utilizing CloudReady Synthetics and Service Watch Desktop and Service Watch Browser. Any performance or accessibility issues with SharePoint are extremely impactful to end users. There is also the support cost to consider as most organizations using SharePoint heavily have dedicated app owners focusing solely on making sure SharePoint is working optimally.

Microsoft Teams Outage, TM612617: Users may be unable to access Microsoft Teams using web browsers

This morning, Microsoft Teams suffered an outage with users unable to access Microsoft Teams unless they were using the Teams client. Editor’s Note: This outage lasted about 2 hours including the time to roll out a fix, Exoprise customers knew of the issue around 35 minutes before Microsoft. Exoprise proactive monitoring first detected the outage in North America starting at 7:20 AM EDT.

Troubleshooting Microsoft OneDrive

Organizations heavily utilize Microsoft OneDrive for multiple reasons. Whether it be to back up files, share them across the organization, or have access to them from anywhere, issues with one drive can be extremely impactful and costly. When running into issues with OneDrive, you’ll find that there isn’t much Microsoft provides as far as troubleshooting tools.