Teams | Collaboration | Customer Service | Project Management

Microsoft 365

Microsoft Teams for Remote Teams: How to Streamline Your Project Management

As a project manager, you know how important time tracking is for managing projects effectively. Time tracking can help you identify where your team is spending their time, monitor progress, and ensure deadlines are met. But with remote teams becoming the norm, time tracking has become more challenging. Thankfully, Microsoft Teams offers a range of time tracking features that can help streamline your time tracking processes.

Maximizing Collaboration with Microsoft Teams: Best Practices

In today’s era of remote work, where staying connected and fostering seamless collaboration is paramount, Microsoft Teams stands out as an indispensable platform tailored to address the specific needs of its users. As a dedicated Microsoft Teams user, you know firsthand the value it brings to your daily workflow, enabling you to effortlessly communicate, stay organized, and boost productivity.

What's Missing in Free User Experience Monitoring Tools?

You get what you pay for is a common axiom, one that even applies to infrastructure management solutions. Cloud vendors bundle Digital Experience Management (DEM) solutions with their services, seemingly at no extra charge. But such products lack the capabilities needed to understand how enterprise computing resources function. As a result, corporations do not make needed adjustments and lose time, revenue and increase user frustration.

Synthetics and Service Watch Dashboards

Combining Service Watch and CloudReady synthetics is easy to do and extremely powerful. Quickly pinpoint where the issues are occurring and skip the troubleshooting where the issues aren't which will speed up their resolution time, saving your organization money and time. Combining this information will also provide your app owners a quick and thorough view into how the user experience is going and how the application is performing in general. When issues do occur, they’ll have all the information available making it easy to prove the vendor is at fault and recover SLA credits

Introduction to M-Files for Microsoft Teams Add-In | The Smarter Way To Work

Knowledge work is done on collaboration platforms, such as Microsoft Teams. M-Files for Microsoft Teams Add-In enables M-Files users and anyone they invite to their Teams outside their organization, to securely and conveniently collaborate on M-Files content.

Device Groups in Dashboards

Utilizing device groups inside of dashboards is extremely powerful and will allow you to present all the information collected by Service Watch for whatever you are trying to accomplish. Whether you are looking to benchmark the devices of your remote workforce or figure out which office is performing better or worse after changes, you’ll find it extremely easy to visualize this information.
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How To Solve Difficult Remote Work Problems

Before the pandemic, capturing your users' experience was simple because just about everyone was in the office, and you had traditional on-premises systems in place. Nowadays, remote work and hybrid access and usage patterns are much more varied. Work hours, 24×7 availability, collaboration, networking, hybrid, etc. all lead to difficulties in understanding employee Digital Experience. To avoid employees staring at their computer rather than collaborating and accomplishing business-critical tasks, you need to invest in Exoprise's robust Digital Experience Monitoring (DEM) solutions.

What is Out of Band communications?

Out of Band communications is for classified discussion, business continuity and incident response. It should be used within the most security-conscious parts of the organization; from senior executive discussion to cybersecurity teams. The phrase refers to communicating outside of the usual communication system, such as a reserved channel or network.

Automate Slack and MS Teams Notifications using Node.js

There are ways to integrate cross-channel notifications via individual APIs, but we’re here to provide you with a quick guide to send across your preferred channels in one single API call. This guide will focus on sending and automating messages via Slack, MS Teams, and any other channel of your choice from your Node.js applications. You can also automate Slack and Microsoft Teams notifications using Python. This blog is a comprehensive setup guide.

Automate Slack and Microsoft Teams Notifications using Python

Messaging apps are essential for internal collaboration and critical notifications such as reminders, alerts, and other time-sensitive updates. While integrating with the Slack and Microsoft APIs is fairly straightforward, implementing these tools as a part of a full-featured notification system that embeds with your app experience can be far more daunting.