Teams | Collaboration | Customer Service | Project Management

Microsoft 365

Digital Dexterity Enhances Remote and Hybrid Work

The leap to remote work happened nearly overnight with the pandemic, and it’s clear that hybrid work and digital dexterity is the way of the future. As a result of this shift in the way we work, companies have invested in new technologies to adapt to the growing remote world, with 69% of companies planning to increase their investment in digital tools even more in 2022. Additionally, over 90% of businesses strive to implement hybrid work environments.

Make Your Hybrid Work Model Successful with Digital Experience Monitoring

According to a new study, the hybrid work model reduces attrition by a third. As the pandemic shifted work to remote, with some companies going fully remote work for over two years, many organizations are looking to continue to allow hybrid work environments. In 2022, more than 90% of midsize companies plan to implement a hybrid work structure. One of our customers practices this model and is always interested to know what new features can enhance the digital experience of their distributed workforce.

Proactive Microsoft Teams Monitoring

If your business depends on Microsoft Teams for collaboration and communication, then you must proactively monitor the health of the Teams service, your networks, and everything-in-between. Only Exoprise can synthetically monitor ALL of Microsoft Teams alongside our low-level real-use packet monitoring to complete coverage in ONE platform.
Sponsored Post

How to Choose a Microsoft Teams Monitoring Solution

When end-users constantly complain about bad network quality or poor audio video conference experience, you know it's time to shop for a Team's monitoring tool. And your Teams monitoring solution needs to be proactive, provide insight into hybrid work environments, and support real-time diagnosis of network issues for your end-users no matter where they work from. Business leaders rely more than ever on technology teams to deliver a successful company ROI. But problems with complex Teams deployment and unsatisfied workers can lead to increased costs and lower productivity.

Microsoft Teams Down, July 20th, 2022

Microsoft’s unified communication and collaboration tool Teams suffered an hours-long outage on July 20, 2022 — affecting thousands of users globally. Exoprise sensors successfully detected Teams outage at least 30 mins before Microsoft officially confirmed the outage on its MSFT365status Twitter account. Below is what users saw when trying to access the Teams app or leverage any of its features.

Application Performance Monitoring Needs a Makeover With Digital Experience Monitoring

Virtual collaboration is the new name of the business game in 2022, with at least 25% of employees in the US predicted to be working remotely by the end of the year. As the Work-from-anywhere movement continues to grow and online meetings become the industry standard, remote employees increasingly rely on access to SaaS and mission-critical services directly from the Internet.

Digital Experience Monitoring from Exoprise (Intro video)

Digital Experience Monitoring (DEM) from Exoprise offers a unique solution combining proactive monitoring with synthetics and endpoint monitoring with RUM. We call it Better Together! Using the Exoprise DEM solution, enterprises can empower IT to support work-from-anywhere initiatives. Whether your team is interested in 24*7 monitoring of Microsoft 365 or complete coverage of third-party services like Zoom, Exoprise has it all.

Can Microsoft Teams Monitor Employees?

Let’s address the elephant in the room. Yes, Microsoft Teams (MS Teams) can help employers monitor employees. As a manager, you can track almost everything your employee does within Teams. This includes text conversations, recorded calls, Zoom meetings, and more. Now, this opens you up to more questions. How can Microsoft Teams monitor employees? What exactly does it track? Are there any privacy concerns you should be aware of? Don’t worry.