Teams | Collaboration | Customer Service | Project Management

Microsoft 365

Microsoft's New Teams Rules-Based QoS Alerts

Microsoft introduced new Quality of Service (QoS) monitoring rules for Microsoft Teams and their administrators. These rules empower organizations to be notified of Teams call quality issues when users are experiencing problems during audio, video, or screen sharing. This article discusses the new monitoring rules, how Exoprise can enhance the rules, and how to monitor Microsoft Teams effectively.

Sponsored Post

How to Monitor Microsoft Teams Key Metrics

The pandemic has made Unified Communications and Collaboration (UCC) Platforms like Microsoft Teams essential for remote work. As organizations rely on Teams (and similar applications) for meetings, user experience becomes critical. Many DEM solutions promise effective Microsoft Teams monitoring. However, many such solutions lack data acquisition to measure and quantify results. Many DEM tools struggle with the nomadic nature of work today and can't capture or partition metrics depending on where employees work; hybrid, at home, or at the corporate HQ. This article assesses the effectiveness of performance monitoring compared to other solutions.

Best Practices for Implementing Microsoft Teams QoS

Microsoft Teams has emerged as a vital communication and collaboration platform for modern workplaces. As organizations increasingly rely on Teams to conduct meetings, share files, and collaborate on projects, ensuring a seamless user experience becomes paramount. To achieve this, the implementation of effective Quality of Service (QoS) measures is crucial.

Network Overhead, Latency with Secure Access Service Edge (SASE)

Digital Experience Monitoring (DEM) has become an area of focus for Secure Access Service Edge (SASE) vendors. As businesses adopt SASE or security-as-a-service technology for compliance and security, they must consider the overall employee digital experience. SASE architectures add network overhead and impact performance, response times, and latency. In this article, we will delve into.

Exoprise Digital Workplace Insight 2023

In the constantly shifting sands of the IT landscape, keeping pace with the rapid technological advancements and fluctuating economic conditions is a challenge that IT professionals face daily. The Exoprise Digital Workplace Insight 2023 Survey provides a crucial barometer for these changes, offering a comprehensive view of the industry through the lens of those who navigate its complexities every day.

Monitoring and Diagnosing AVD

In this overview video, we'll be walking you through monitoring and diagnosing Azure Virtual Desktop utilizing CloudReady Synthetics and Service Watch. With a large number of organizations moving towards virtual desktops for end users, it is critical to have the right monitoring in place. Performance issues and outages can greatly impact the end user productivity and cause frustration due to a poor user experience.

Monitoring Single Page Applications with Synthetics and Browser-based RUM

Businesses today are increasingly dependent on Single Page Applications (SPAs) for better user experiences. A Single Page App is when a user loads a web document and the application then updates different parts of the page with background requests. This is opposed to the more traditional Multi-page Applications (MPAs) where each click loads a different web document. Like the way you’re (hopefully) reading different pages on this web server.

Sponsored Post

Service Watch and Desktop Virtualization

This article covers the benefits and instructions for deploying Service Watch Desktop for end-user devices and Desktop Virtualization platforms such as Azure Virtual Desktop, Windows 365, or Amazon Workspaces. The use of Virtual Desktop Infrastructure (VDI) is on the rise because of remote work, and increased need for security, and outsourcing. The rise of these environments brings the need to proactively monitor and troubleshoot remote virtual desktops - there are lots more moving parts, for sure.

MS Teams Unbundled: Why Now Is The Right Time To Move To a Secure Collaboration Tool

In the European Union, MS Teams is being unbundled from the rest of the Office 365 solutions. Join experts in the secure collaboration space to learn about why security-conscious organizations are moving away from Microsoft Teams.

Improving Trace Data For Azure Virtual Desktop

The Microsoft infrastructure makes collecting network traces more complicated. Network traces (tracert) inside and out of the Azure Virtual Desktop virtual machine are valuable when diagnosing support issues or when an end-user calls up complaining of poor Azure Virtual Desktop performance. The following information should help improve the collection of network traces and trace data, which will aid in diagnosing Virtual Desktop Infrastructure connectivity.