Teams | Collaboration | Customer Service | Project Management

Zulip 9.0: Organized chat for distributed teams

We’re excited to announce the release of Zulip Server 9.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed for seamless remote and hybrid work. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution, and is used by thousands of organizations around the world.

How to Easily Increase Insurance Agent Productivity

The success of your insurance agency rides on your ability to build a team of high-performing agents. But if you’re finding it difficult to improve or even maintain agent productivity levels, you aren’t alone. Since COVID-19, the insurance sector has faced increased operational demands. You need the right tools and the right strategy to maximize your team’s time and resources.

Top Tips to Undertake Back Office Workforce Management

Back-office workforce management is crucial for maintaining efficiency, productivity, and high service levels. Managing shared services or a global business services unit requires specific, sound strategies, which can make a remarkable difference in employee performance and overall operational success.

The Lead Magnet That Pays for Itself w/ Chris DuBois

Is your agency leaving nearly 2/3rds of your new client acquisition up to chance? If so, you’re not alone. But it doesn’t have to be that way. According to research from WordStream, 60% of most new agency clients are coming from a channel that you can’t directly control, let alone scale. That scary stat is exactly what today’s guest is helping agencies avoid by building a portfolio of offers you can use to drive more inbound leads and create a re-usable marketing asset that pays for itself.
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Workflow Automation Explained: What It Is & Why It Matters

Workflow automation is essential to driving efficiency and productivity in your workplace. 76% of businesses now use automation for standardizing or automating daily workflows, with 31% of businesses having fully automated at least one function. Are you... In this guide, we'll delve into the concept, benefits, and practical applications of workflow automation, providing you with the insights needed to enhance your business processes.

AI is transforming diagramming - here's how to harness its power in Miro

AI is already changing how teams work. It can do things like automate manual tasks and find trends in large data sets, just to name a few. But when we talk about its features, most of what we talk about is how it manages our busy work and makes it more efficient. This lets teams focus on building the next big thing. In a sense, it’s like a really smart assistant who takes on the tasks you’ve outgrown. But when it comes to diagramming, especially here at Miro, AI takes on a new role.

Streamlining IT Support with TeamSupport Automation

Imagine your company is at the peak of productivity, with everyone diligently working towards ambitious targets, when suddenly, disaster strikes. An essential server fails or a critical application crashes, leading to widespread panic and a significant drop in productivity. This scenario is not merely hypothetical; it is a daily reality for many businesses. Fortunately, there is a compelling solution to this ongoing issue—TeamSupport Automation.

B2B payment solution: what is it? Comprehensive guide for you!

Unquestionably, by encouraging professionalism, technology has offered great advantages for corporate dealings. Thanks to technology, companies are changing B2B payment systems and choosing electronic transactions over paper checks. Moreover, creative payment technologies are streamlining worldwide networks and communication, thus saturating the market with a range of possibilities. Still, among this variety, selecting the appropriate B2B payment system may be a difficult chore.

How Businesses Protect Private User Data

Digital information has become a focal point of revolutionary advancements in the XXI century. From transformation and efficient management of information to new ways to communicate ideas, nothing comes close to the efficiency of digitalized communication and record management. The implementation of digital program systems and tools has affected all business models. To keep up with competitors, every company utilizes databases and cloud computing.