Teams | Collaboration | Customer Service | Project Management

Dr. Jemma King is a stress, sleep and recovery expert with a PhD in Human Behavior. She is a Fellow at the UQ School of Psychology and conducts research on the impact of psychophysiological factors on cognitive and behavioral performance, specifically in the areas of stress, sleep, recovery protocols, biometrics, and emotional intelligence. She works as a specialist external advisor to McKinsey & Co and has consulted with the Australian Defense Force, the Centre for Australian Army Leadership, the Australian Institute of Sport, and the Australian Olympic Swim Team.

This educational webinar is intended for all Support users and will not only get you one step closer to attaining your TSU Master’s degree but will also help you be more effective with your TeamSupport solution and improve your customer relationships.

Join us on Wednesday June 26th, from 11:00 am - 12:00 pm CST for our monthly TSU webinar where we will explore the Approval Workflows feature in TeamSupport! This powerful tool ensures that critical ticket status changes are reviewed and approved by designated managers, preventing errors and ensuring smooth resolutions. We'll walk you through the setup, usage, and benefits of Approval Workflows, providing you with the knowledge to enhance your team's efficiency and customer satisfaction.

This educational webinar is intended for all Support users and will not only get you one step closer to attaining your TSU Master’s degree but will also help you be more effective with your TeamSupport solution and improve your customer relationships.