Teams | Collaboration | Customer Service | Project Management

The 12 Best User Activity Monitoring (UAM) Tools in 2026

With employees using so many different devices and applications at work, it’s getting harder for companies to maintain visibility and control. User activity monitoring (UAM) software has emerged as a critical tool, empowering businesses to safeguard against data breaches, insider threats, and low productivity. This guide compares the top user activity and employee monitoring software solutions available today.

Your Most Productive Employee Is Burning Out

Your best employee just quit and the data was screaming for 8 weeks before they did. You just couldn't see it. 94% of top performers won't tell you they're burning out. But their work patterns will if you know what to look for. This video breaks down the 6 data-backed warning signs that appear 42–56 days before a resignation letter, the real cost of missing them ($1.5M in one case study), and a 4-week intervention protocol that's helped 1,200+ companies retain their best people.

Asana Timesheets and Budgets

Track time and manage project costs right inside Asana. The Timesheets & Budgets Add-On now includes future time logging and approvals, task-level enforcement, auto-filled timesheets, time entry categories, and API support for validation and approvals. The best part? Existing Asana customers can now try it free for 14 days — your admin can unlock it today.

The 7 Best Geofencing Time Clock Apps for Distributed Teams

Time theft can quietly drain your company's bottom line, but geofencing technology gives you a hands-off way to prevent it. By creating virtual boundaries around your job sites, you can ensure that your team is only logging hours when they are physically present. In this video, we’re taking a look at the seven best geofencing time clock apps. Whether you manage a construction crew, a home healthcare team, or a hybrid office, discover which tool offers the best balance of location accuracy, automated job costing, and ease of use to keep your operations running smoothly.

Visual Notes in Miro | Collaborative Workflow Setup

Most teams take notes in one tool and collaborate in another. Visual Notes in Miro keeps everything in the same place. In this video, we show you how to access and format Visual Notes, collaborate in real time with authorship tracking, embed board content directly into your notes, and export everything as a PDF when you're done. No more switching between apps or losing context between your notes and your actual work.

Call Center Quality Assurance vs. Workforce Management Tools

Running a call center is like juggling. On one hand is quality - are agents handling calls well? On the other hand, is capacity - are there enough agents available to handle those calls at all? One wrong move and your customer experience suffers. That is the core tension behind the debate over call center Quality Assurance (QA) tools versus Workforce Management (WFM) tools. Both are essential. But they solve very different problems. Confusion about what they do can be a costly error for your call center.

The Role of AI and Automation in Call Center Trends

Call centers have never been pressured. Customers expect quicker responses, and agents feel more burned out. Similarly, U.S. companies still lose an estimated $75 billion annually from poor service. That’s why most businesses can’t help but adopt AI and automation in call centers. The global call center AI market is projected to reach $101.77 billion by 2034 at a CAGR of 17.76%. And 78% of organizations are already using AI in at least one business function.

When the Breach Hits, Who Do You Call? Why Wire Partnered with OctopusCRX

There is a scenario that keeps CISOs and executives awake at night. Not the breach itself, but what happens in the minutes and hours after it. “It’s not if a breach happens, but how you respond when it happens.” Primary systems are down. Email is compromised. The collaboration tools your teams rely on every day are either locked or actively under attacker control. And leadership needs to make decisions that will determine how damaging the attack will be. This is what Wire was built for.