Why your best customer support agents take more breaks
2026 data shows top support teams follow a performance rhythm.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Most Workflows Are Unmapped: What It's Costing Your Business
Unmapped workflows reduce capacity, hurt margins, and create hidden burnout. Learn how leaders fix workforce productivity gaps with better visibility.
Is Your AI Investment Actually Working? A Practical Guide to Measuring Workforce ROI
How do you measure the ROI of AI tools? Track costs, productivity, and workforce impact with clear, actionable insights.
Found an AI That Does HR Better Than Humans #ai #hrmanager #automation #aiagent
Are HR teams truly ready for the future of work? This video discusses the challenges HR professionals face and introduces how AI for HR can alleviate these pressures. Discover how an AI chatbot can streamline human resource management, making HR automation a reality and improving efficiency with Workativ. If you're an HR manager, HR leader, or business owner, this is how modern teams are scaling HR without increasing headcount. Stop hiring for repetitive HR work. Start automating with an AI HR agent..#HRTech.
Rovo Dev for learning | Rovo Dev | Atlassian
Join Jovana, a Senior Technical Evangelist at Atlassian, and Nick, a Senior Systems Engineer at Atlassian, as they demonstrate how Rovo Dev can be used to accelerate technical learning and automate complex engineering tasks. Key Highlights: About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.
Guide: Improving Customer Success KPIs with Your Support Data
Most Customer Success teams track the right KPIs but still miss what’s actually driving them. Retention, expansion, and churn don’t happen in dashboards. They happen in the day-to-day interactions customers have with your product or service and your team. If you want to improve your Customer Success KPIs, you need to understand the signals behind them, especially the ones hiding in your support data.
What's new in Asana | April 2026
Welcome to the April edition of What’s new in Asana. Key moments: Request access to private tasks–just like you would a private project. For more information on how to use Asana, explore our Help Center.
New M-Files Native Copilot Demo
In this video, discover the power of Microsoft 365 Copilot with native access to M-Files the Context-First Document Management System.
How HappyDoc aligns sales, marketing and investors around real-time performance
At a startup, performance moves quickly, but many teams still struggle to see what’s really driving performance across marketing and sales, which leads to slower decisions and missed opportunities. That’s the challenge Christopher Ford is solving at HappyDoc. As Director of Growth, he’s responsible for generating demand, converting opportunities, and giving leadership a clear view of how the business is performing. HappyDoc builds AI software for veterinary clinics.
How to Overcome Outsourced Call Center Challenges with Data
You outsourced your call center to reduce pressure, not to create new problems. But now, unfortunately, you’re dealing with multiple issues. CSAT complaints you can't trace, agents missing SLAs without control, and data you can't trust. This is the defining challenge of outsourced customer service: distance creates blind spots. The fix isn't micromanagement or in-house operation: it’s strategy backed with data.