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Latest Videos

Customer Story: Raleigh-based marketing firm Peddle uses Zoho Projects to streamline their workflows

Watch how Raleigh-based marketing firm Peddle uses Zoho Projects to manage their day-to-day tasks effectively. Streamlining their workflows using task automation, ensuring transparency and visibility within their organization as well as with their clients, and customizations that promote scaling up are some of the reasons why they prefer Zoho Projects over other project management software.

OneDesk - Ticket & Task Templates & Internal Forms

Learn how to create and configure multiple internal forms to create new tickets or tasks. Each form can have defaults values enabling you to configure templates for quick creation. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

How to Configure an Email Ticketing System with Invgate Service Desk

Handling IT support through email can be challenging, but adding an email ticketing system might help you put some order into the chaos. This means that by using it, you can meet the customer where they are and you wouldn't need any training for the end-users. In this video, you will see how to configure an email ticketing system in less than 5 minutes with InvGate Service Desk.