It takes seconds to kick off a new project in Basecamp. And only about a minute to set up a more advanced one. Great question! So in this video, I walk through the process of starting a new project and setting one up with multiple tools, renaming tools, establishing some basic structure, and then inviting people.

Board view insights give you and your team the ability to make make data-driven decisions about the health and scope of your current sprint to ensure work stays on track - all within the context of you board view.

How do we decide what to do? Organize all the ideas? Discuss, review, and choose? We do it all in Basecamp. Here's a tour of our Project Strategy project in Basecamp (with some cameos from other projects too). I hope this gives a nice glimpse of how it all goes down. Have questions? Please post them in the comments below and I'll do my best to answer. And, if there are enough, maybe I'll do another video showing the answers rather than just typing them.

PM Sam Ugulava explains how findable drafts work and delivers insights into feature decision-making.

Recently the Community hosted our 3rd KCS event where we took a look into how Zendesk handles Knowledge Management. Our experts from our Self Service Team showcased their best practices around KCS and explained the importance of the solve/evolve loop and how it can identify any gaps missed by Knowledge-Centered Support. We also sat down with customers and addressed questions live from the community on our topic of focus!

Tracking hours for your employees, while simultaneously keeping them accountable on where and when they punch in and out of work, can quickly turn into an operational nightmare. To help you navigate this landscape, we’ve created an in-depth list that compares the best Geofence and GPS tracking apps, along with their features and reviews.

Is your workplace unproductive because your employees are wasting time? The biggest reason is that companies do not properly monitor their teams. The traditional method is used to monitor employees. Nowadays, employee monitoring is increasingly automated. Most employers currently use employee monitoring software to keep an eye on their employees in an easy and effective manner, so they can move their teams toward greater productivity.

Since March 2020, our everyday culture has undergone significant changes, and any change can be unpleasant. Due to the nationwide lockdown, employees were ordered to work from home. At first, everything appeared to be in order, but firms soon observed a significant drop in employee productivity. Employees found it difficult to adjust to working from home because it was a new idea. It is said that adversity is the mother of invention. And hence, We360.ai was developed. We realized the need to create technology to help manage personnel more effectively and solve problems while working from home.

Backlog insights provide support for you and your team to make data driven decisions during sprint planning - all within the context of your backlog view.

Help desk software can make a world of difference for your organization. In this video we explore its benefits, the must-have features you should look out for, and our pick for best Help Desk Software.