Teams | Collaboration | Customer Service | Project Management

In this episode, Emaad sits with Sophie to dive deep into effective strategies for navigating change, the balance between human and AI-driven processes, and the importance of service catalog management.

Salesforce channels are Slack channels that bring together CRM data and customer-focused conversations, giving your team a complete, real-time view of each customer in one place. This introductory video will help admins and end users quickly master the basics of Salesforce channels. Watch now to get started and accelerate your team productivity in Slack. Chapters.

Is your team stuck in unproductive habits that are holding back their potential? In this video, we explore the 10 common productivity pitfalls teams face every day and show you how Workstatus can help fix them. From poor time management to unnecessary distractions, we’ve got the tools to help your team stay focused and efficient.

Hey everyone! Today, we're diving into the three most common types of office employees. Can you relate? Let us know in the comments!

In this demo, we’re showcasing a concept feature in Mattermost Playbooks: Exportable Incident Audit Reports. Exportable reports provide: This concept empowers technical teams to modernize processes with actionable insights while reducing manual efforts. Note: This is a conceptual demo. The capability has not yet been released in Mattermost. We’d love your feedback! Contact our Fast Futures team at fastfutures@mattermost.com to share your thoughts on this demo.

Learn how to get set up for success with Zendesk WFM. ️ In this session we dive deep into agent tracking, Workstreams, General Tasks, Untracked time, & URL tracking.

Learn how to get set up for success with Zendesk WFM. ️ In this session we dive deep into Locations, setting up shifts, generating schedules, and rotating shifts.

Struggling with a slow and complex product delivery pipeline? This webinar is exactly what you need! Join product expert Madeline Veltri as she walks you through how to leverage Value Stream Mapping (VSM) to streamline and speed up your digital product delivery.

Welcome back to this week's episode of Sit Down Startup! Today, host Adam O'Donnell sits down with Angie Westbrock, CEO of Standard AI, to explore her inspiring journey from the manufacturing sector to leading a cutting-edge retail technology company. Discover how Standard AI pivoted from autonomous checkout to leveraging computer vision for retail analytics, unlocking valuable insights for retailers. Angie shares her experiences navigating the challenges of product-market fit, the importance of understanding customer needs, and the strategic decisions that led to their recent success.

As the world advances into an era of cutting-edge technology, artificial intelligence (AI) is rapidly transforming every industry — including defense. From intelligence analysis to autonomous weapons, AI-driven systems are reshaping how we fight, offering unparalleled strategic advantages. Featured Speakers.