An interview with the customer service team at Lingokids. This video will cover what they learned when incorporating Netomi's artificial intelligence to their customer support operations. Discover how the customer service team automates their most redundant support tickets at an extremely accurate rate.

When running a business, your policies need to be clear, concise, and consistently enforced. In this video CurrentWare’s marketing coordinator Dale Strickland shares with you the best practices for writing and enforcing company policies. This video will be using an Acceptable Use Policy as an example but you can apply these tips to any other policy you have.

Miro for Google Calendar takes the headache out of meeting set-up for organizers and gives participants the access they need to make meetings more productive. Easily add Miro boards directly to Google Calendar events and ensure meeting participants have the appropriate access to the right boards, so meetings go off without a hitch. Add the Google Chrome extension today!

The final "What's New" of 2020 is jam packed!

Each employee can have a unique overtime type, learn how to setup your accounts default type as well as define a type per employee. You can also specify when you'd like the start of your workweek to be for overtime calculations.

Learn how to turn a project plan template into a feature launch comms plan and collaborate remotely with your cross-functional team. Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned – with everything from meeting notes to strategy docs and IT documentation – so they can make better decisions faster and be more responsive to change.

Workpuls is a employee monitoring and time tracking software which tracks employees’ computer activities while they’re working. It provides businesses with valuable data on how the time in the office is spent, as well as on project progress, websites and apps usage, and so on. Employers can either look at the real-time data, or at reports providing details on time spent on different assignments. It’s an intuitive solution that is extremely easy to install on office computers, as well as on remote employees’ devices

We're always looking for new ways to introduce new features to our users. Get a peek at how we're improving our users' experience of new and updated features in this walkthrough from the Mattermost UX team.