Learn how to use Geckoboard’s Zendesk Support integration to create a real-time dashboard that helps your support team stay on top of key metrics throughout the day. In this video I connect Zendesk to Geckoboard and create a basic dashboard that visualises live metrics from our Zendesk account, including first reply time, CSAT, and ticket volume, using a range of visualizations.

Arlemi Turpault from Postman joins Aydrian and shows him how to use Postman to explore the Courier API. Click "Show More" to jump to key moments in the video. Courier: The smartest way to design & deliver notifications. Design once, deliver to any channel with one API.

The Mattermost Operator framework manages Kubernetes resource configuration and streamlines lifecycle management, helping teams achieve their desired state without worrying about the steps it takes takes to get there. We use our Mattermost Kubernetes Operator to deploy Mattermost Community in a highly available environment. In this presentation, software design engineer Gabe Jackson shares a case study of Mattermost Kubernetes Operator at Mattermost and how we migrated our own Community server to Kubernetes Operator.

Get a peek at our upcoming Incident Management plugin to learn how you can use this new functionality to better manage incidents and gain more insight into your team's incident response process.

As we prepare to launch Mattermost Cloud, we’re updating our Grafana dashboards. Get a tour of what’s new in our Grafana dashboards from Mattermost SRE Angelos Kyratzakos.