With the shift to remote work, businesses find it increasingly difficult to keep track of their agents’ productivity. Lack of visibility into agent performance makes it difficult to identify and resolve issues quickly. On the other hand, companies that ask their employees to work from the office face a new challenge: decreased engagement and productivity. Oftentimes, people leave their jobs for greater flexibility and a better work-life balance.
Running a business may have been your life’s dream. Being your own boss, making the decisions, and seeing your vision come to life is exciting and satisfying to say the least. However, properly growing a company can be challenging no matter how solid your product or service is. Maybe you need help with setting up the framework of fledgling departments, creating social posts for a major campaign, or meeting an unexpected client need.
Back in the 1930s, economists projected that technological and productivity improvements would make a 15-hour workweek possible in 40-60 years. Yet, here we are in 2022, sticking with the traditional 40 hours. The pandemic has reignited the debates regarding productivity and the importance of work-life balance. Moreover, many companies have been experimenting with introducing the 4-day workweek and yielding interesting results.
Humans and technology. Hollywood has long explored the relationship between the two, from synthetic intelligence in sci-fi movies like Ex Machina to androids living in alternate realities in HBO’s Westworld. In those films and television shows, technology is often depicted as being wildly disruptive, even malevolent. While Hollywood gives us exaggerated stories for entertainment, it does offer a lens into how technology and methodologies can upend how we live.
If you’re caught short and you’ve got deadlines looming, or a long-time employee has vacated their role, you need to decide whether you’ll outsource or look within for your next hire.
As Microsoft’s marquis communication and collaboration tool, Teams is helping companies all over the world. It is worth spending some time understanding how to use Microsoft Teams effectively for information governance. The following tips will help push your organization in the right direction.
Last year, the ubiquitous research firm Gartner rebranded their Enterprise Content Management (ECM) Magic Quadrant, now using a new term to describe this group of business solutions — Content Services Platforms (CSP). This rebranding represented a continuation of the idea that they first posited in their 2016 report Reinventing ECM: Introducing Content Services Platforms and Applications.
Are the corridors of your workspace plagued with manila folders, collated stacks of documents, and endless rows of filing cabinets containing who-knows-what? Mountains of paper aren’t just a sign that your office has a hoarding problem — they’re a signal that it’s time to embrace paperless solutions.
