Teams | Collaboration | Customer Service | Project Management

Best value for the price: Freshworks wins top awards from TrustRadius

In today’s challenging economic climate, business leaders face a complex challenge: cut costs wherever possible, yet continue to invest in areas that drive long-term sustainable growth and profitability. One easy target for the chopping block is the complex, unwieldy tech stacks full of legacy software, some of which have never been fully implemented. Leaders are scrutinizing those budget items like never before.

Employee monitoring laws in the US and EU explained

With the rise of remote and hybrid work culture, businesses have increasingly turned to different employee monitoring methods. But employee monitoring isn’t something new. It’s been around for a long time and involves practices like monitoring clock-ins, using security cameras, and implementing GPS tracking. Is it allowed? In some cases, it’s entirely legal; in others, it can invite problems.

How to fill out a timesheet in 7 simple steps

If you’re a business owner or a manager looking to record your team’s scheduled hours for invoicing purposes, timesheets are a valuable solution. However, it’s essential to know how to fill out a timesheet to track time accurately and streamline payroll processes. In this article, we’ll go over seven simple steps to fill out a time sheet. We’ll also explore everything you need to know about paper and spread-sheet based timesheets, including their three major drawbacks.

Improving the remote work experience with Chase Warrington, Head of Remote at Doist

What does it take for your employees to thrive working remotely? While many organizations are now working remotely, is anyone really doing it well? We talked with remote work expert Chase Warrington about what it takes to cultivate a thriving remote work environment—and a few pointers on what not to do in our latest Cohesion Podcast on Improving the remote work experience.

New AI-Powered Content and Changelog to Create Great Product Notifications Fast

The Designer in Courier’s web UI is an intuitive tool for creating, modifying, and testing notification templates. It allows you to integrate notification design seamlessly into your overall workflow — regardless of your level of technical expertise. Today, we’re proud to present two new features in the Courier Designer.

Management Tools to Keep Employees Engaged and Motivated in 2023

Employee engagement and motivation are crucial for the success of any business. Engaged employees are more productive, more committed, and more likely to stay with their employer. In today’s fast-paced business environment, it is more important than ever for managers to keep their employees engaged and motivated. As per the Team Stage report, Only 15% of employees globally feel engaged in their jobs, and highly engaged teams increase business profitability by 21%.

4 strategies for optimizing productivity for technical and operational teams

Organizations globally have been keeping a close eye on the economy — and some conflicting economic signals. The Federal Reserve and other central banks around the world continue to raise interest rates even though inflation has begun to ease. Major brands are also trimming staff even though demand for talent continues to boost wages. During periods of economic uncertainty, smart enterprises look for ways to optimize productivity and return on investment (ROI).

9 powerful content planning tools

On the surface, executing a content strategy may seem simple. However, for those of us in the know, it takes a lot more than thinking up some catchy blog titles to succeed at content marketing. According to B2B Content Marketing, Benchmarks, Budgets, and Trends, only 40% of marketers have a documented content marketing strategy. The only reason we can deduce this number is so low is that it seems too time-consuming to commit to.

Scoro named 2023 Champion in SoftwareReviews Mid-Market Emotional Footprint Awards

SoftwareReviews, a prominent resource for insights on the software provider market, recently published its 2023 Project Management Emotional Footprint awards, naming Scoro as champion in the mid-market segment. Scoro scored 99 out of 100 in the Net Emotional Footprint index and ranked top in the Value Index, where SoftwareReviews rated us at 93. Scoro was rated particularly highly when it came to continual improvement, according to the results polled from verified end-user reviews.

7 Basic Team Effectiveness Models You Need To Know as a Project Manager

Teams are fundamental components of any successful organization, and understanding how teams interact is vital to overall success. This post explores team effectiveness models and techniques to maximize productivity, collaboration, and problem-solving. We’ll look at different approaches, such as conflict management systems, communication methods, performance evaluation criteria, etc. Whether you’re already part of a working team or starting your own from scratch.