Teams | Collaboration | Customer Service | Project Management

Everyone in the digital and tech space is hysterical about ChatGPT. It has recently been integrated into Microsoft Teams, media such as Buzzfeed is using OpenAI to partially create content, and Intercom is employing it to enhance products. We've already seen how ChatGPT can be a tool for IT support, and now we're about to discover how to use ChatGPT for customer service. If you want to take your clients' experience to the next level, using it to help employees out can be the smart thing to do.

Companies are increasingly prioritizing customer experience (CX). It makes sense, as customer experience directly impacts a company’s bottom line. What is it and how can you improve yours? Let’s find out.

Build resiliency to stand out from your competitors in the long run.

CurrentWare version 8.0 is here! With this release, we’re excited to announce several new capabilities in BrowseReporter, substantial stability and speed enhancements, and a smorgasbord of functionality/quality-of-life updates.

Software for consultants can have a tremendous impact on service delivery. With access to the right technology stack, you can elevate service delivery and offer greater levels of service to clients. It’s true that a man is only as good as his tools. Whether you are working for a large consulting firm or operating a one-man band, there is a number of tools available. ‍ In this guide, we will explore a range of useful tools to consider adding to your technology stack.

What is the top project management software for consultants on the market? StartingPoint, of course! Sure, we’re a little biased but StartingPoint’s platform is well-equipped to meet the needs of both one-man band consultants and large firms. If you are looking to reorganize workflows and operate with scalability in mind, you need StartingPoint in your corner.

Harvard researcher Heidi K. Gardner reveals how organizations can improve collaboration and perform better as a business.

Companies with the best outcomes for adopting new technology have a common strategy: Never stop being human.

Get tips from experts in project management, neuroscience, and more on how to help your team maximize productivity and get the most out of their time.

Unable to send, receive, or search email through Exchange Online? Microsoft Outlook suffered an outage for several hours last night, disrupting North America and worldwide email services.