Teams | Collaboration | Customer Service | Project Management

These days, workplace collaboration can feel downright broken. Here’s The Workback’s guide to getting your organization back into a collaborative groove.

In this digital era, businesses must lean on innovative ways to communicate with customers as the world becomes increasingly connected. Twilio is one of the most well-known platforms for extending communications to multiple channels, including SMS and voice. However, did you know that several other alternatives to Twilio offer similar features and, in some cases, even more functionality?

In today’s fast-paced business world, companies are constantly looking for ways to improve their operations and increase efficiency. One of the most popular solutions for achieving this goal is adopting a hybrid work mode. This approach combines traditional office-based work with remote or flexible working options, allowing employees to balance their professional and personal lives more effectively.

Are you crushing your to-do list like a pro? This day is the perfect opportunity to give yourself a well-deserved pat on the back and celebrate your accomplishments. Every year, on 12th February, India observes National Productivity Day, which recognises the importance of being productive. Also, if you struggle with staying on top of things, today is a good time to reflect on the reasons why and make some changes.

Does your agency's project management software live up to your expectations? Only 35% of project managers report being somewhat or very satisfied with their organization's project management process — and not having the right tools is a big part of that. With more project management challenges to deal with than ever before, today's project teams need the best possible project management tools in their arsenal.

The idea of being productive can be a great motivator for employees. But, when it’s taken too far, it can lead to burnout and even toxic environments in the workplace. Toxic productivity is a real problem in many companies today. It’s defined as an excessive drive for perfection that leads to stress, anxiety, and unhealthy or unethical practices. In this blog post, we will explore five tips for avoiding toxic productivity at work.

Many people use the terms productivity and efficiency interchangeably, but there is a distinct difference between them. Productivity is related to how much work is done in a given time, while efficiency is more focused on doing that work correctly, with minimal waste of resources. This article will look at the two concepts, explore their differences, and provide some tips on how to use both to your advantage.

Have you ever been in a situation where you felt like nothing was going to plan? This can happen especially when we’re trying to achieve a big goal, like starting a business or organizing an event. We plan our steps, create deadlines, and execute them with great precision – only to find out that the result doesn’t match our expectations. What if there is an alternative approach? Flexible planning could be what you need.

As the world adjusts to the new normal of remote work, collaboration has become more important than ever. From brainstorming to problem-solving, effective collaboration is the key to success. In this blog article, we’ll explore how you can collaborate effectively in the age of remote work and unlock your team’s potential.

2023 is in full swing and we’re excited to build products and features to help teams innovate and create the next big thing. This month, we introduced new ways to cluster ideas by keywords, updated our EU data residency, and more. For a deeper understanding of our new features, here is our roundup of releases from January.