Teams | Collaboration | Customer Service | Project Management

A new year is right around the corner and it’s a great time to look back into what Enterprise Service Management (ESM) and IT Service Management (ITSM) achieved in 2023 and what’s coming for the industry in 2024.

Ever wondered what the future holds? As a Scoro user, you can now be a lot more confident about it – with our new revenue forecasting options, you’ll know exactly where you’re headed based on your pipeline and ongoing projects. And since finance is the theme of the month, we’re launching our Sage Intacct integration as well!

Workforce development is a term used to describe the process of empowering individuals to acquire the skills and knowledge necessary to succeed in the workforce. It encompasses a range of programs, policies, and initiatives aimed at developing a skilled and competitive workforce. Workforce development is crucial for both individuals and society as a whole. It helps individuals to obtain gainful employment, advance in their careers, and contribute to the economy.

Unlock the secrets of hidden teams in the workplace with our comprehensive guide. Discover how to spot these covert collaborators, effectively manage their unique dynamics, and integrate their innovative efforts into your organizational strategy. Embrace the digital shift and utilize Insightful’s remote employee monitoring software to harness the full potential of hidden teams, driving progress and creativity in your business.

The conflict between privacy rights and state access to information has become a focal point of legal and ethical arguments in an era when data is important. The Clarifying Lawful Overseas Use of Data, or CLOUD Act, a law with far-reaching repercussions for persons and organizations, is a crucial factor in this ongoing debate. This law changes the game for how data is handled across borders, impacting our privacy and cybersecurity.

Welcome to the world of technology, where a transformative concept called Software as a Service (SaaS) is taking over. Imagine getting access to software without the hassle of downloading or installing it on your devices. As we step into 2024, SaaS is not slowing down. Instead, it’s growing and changing how different industries work. This blog is your guide to understanding what SaaS is all about.

The way we work isn’t working. Work is scattered, tools aren’t syncing, and teams are suffering from app overload and technology fatigue. But there’s a smarter way. With an enterprise work management platform, you can connect all organizational elements–from the smallest daily tasks to the most complex company goals—for a more integrated, seamless way of working. The challenge comes in choosing the right platform. That’s where this guide comes in.

In 2023 many things happened at Wire: We added much expertise to our management team, delivered federated and highly secure messaging to our customers and completely rebuilt our Android app for better performance and security. Let’s take a closer look! In April we were happy to welcome Juan Perea Rodriguez as our new General Manager and Chief Commercial Officer.

Pop quiz! Which is better? Being the first agency to reach a potential client with a quote, or the last one to get back with them? In most situations, the answer’s so obvious we can hardly call this a quiz: Being the first to make a first impression is almost always best. But in the agency world, getting a custom quote together isn’t exactly simple. It takes time and careful planning, and in some cases, the quote itself is a fully designed proposal — more like a first deliverable.

On Friday last week, we announced Zulip 8.0 and some big pricing changes for Zulip’s self-hosted customers. In response to feedback from our user community, today we are adding a new Basic plan for self-hosted Zulip installations. The Basic plan is priced at $3.50/user/month, and includes unlimited access to mobile push notifications. It does not include commercial support, which still requires purchasing a Business or Enterprise plan.