Teams | Collaboration | Customer Service | Project Management

In this post, we will explore the best ways to streamline and improve your remote business for maximum efficiency.

As the sunset date for Skype for Business looms, many organizations still grapple with its impending end. Announced two years ago, the "end of life" phase signifies more than just a transition; it's a critical juncture for IT leaders and C-suite executives to reassess communication tools and data security strategies.

As we turn the final pages of this year at Asana, we're celebrating the goals and milestones our customers achieved. To dig into these accomplishments—and explore what made them possible—the Work Innovation Lab dove deep into the nuts and bolts of how work really happened in 2023. What we've uncovered is more than just data; it's a reflection of how our customers—the very heartbeat of Asana—worked, collaborated, set goals, and achieved them together this year. View demo.

When it comes to IT service management, two terms that often get thrown around are ITSM and ITIL. While the two are interconnected, there are significant differences between them that can impact your organization’s efficiency and effectiveness.

Although cross-functional collaboration has become a buzzword in recent years, it’s not a novel concept. Working across different teams has been around for decades, dating back to the 1950s. Today, it’s a standard approach in most workplaces. According to Deloitte, 83% of digitally maturing companies report that they use cross-functional teams. But why has cross-functional collaboration become so popular? One word: innovation.

Building a successful customer support team isn't easy, especially in a remote environment. But, it can be done, and we'll show you how.

Effective communication lies at the heart of a thriving organization. From one-on-one conversations with co-workers to general announcements and company updates, it’s safe to say that communication keeps the workplace going. Over time, the dynamics of workplace communication have evolved. Employees from diverse backgrounds want to be recognized and acknowledged. That’s why there’s presently a due emphasis on inclusion in workplace communication.

We all know that mastering productivity is the key to success. The Flowtime Technique is a method designed to supercharge efficiency and focus. This technique aims to minimize distractions and help individuals enter a deep concentration called “flow.” Studies show that multitasking can lower the productivity by 37%. So, adopting the Flowtime Technique could transform how you approach tasks, leading to heightened productivity and better work-life balance.

Employee time-tracking can be quite challenging due to various reasons: However, numerous tracking solutions exist to address these challenges. The tricky part is choosing the right & customizable work-hour management tool that fits your business requirements. To simplify your decision-making process, we’ve compiled a comprehensive list comparing 9 top-time clocking apps suitable for small businesses in 2023.

Examining HR’s top goals for 2024 explores the essential topic of employee engagement and empowerment, with a focus on fixing tense manager-employee relationship. The modern workplace is changing significantly, and managers are overburdened, which stresses out workers and affects trust. It is clear that managers need more than simply more training as the delicate dance between engagement and trust stands on a knife-edge.