Teams | Collaboration | Customer Service | Project Management

With Fortune 500 companies and governmental institutions using Wire, we redesigned the Team management console to help Wire admins and owners manage their team to enterprise standards. We’ve been working with our customers to design features that give them the insight and tools their businesses need while keeping the simplicity that makes Wire so easy to use. We keep a clean and clear user interface, which is one of the reasons our customers love our product.

Throughout the history of communication, fraud and scams have inherently been present. From phony telephone sales, pyramid schemes over ransomware, phishing emails to premium number fraud — criminals are as ingenious. The scale of the problem is not small — it’s a huge global issue. From the 32bn USD lost annually on telecom fraud or the 6tn USD problem that is cybersecurity; if there is a vulnerability it will be exploited.

We created Focalboard to be a self-hosted, open source alternative to tools like Trello, Notion, and Asana. One of the most common use cases for each of these tools is managing projects. When we looked for a project management solution to coordinate the development of Focalboard itself, the choice was clear: We would use Focalboard to build Focalboard (just like Mattermost uses Mattermost to build Mattermost).

This is a story of competing with one of the biggest names in the industry of communication tools. This is a story of how we launched Chanty, an easy-to-use team collaboration tool. And finally, this is a story of numerous startup challenges we’ve solved. I believe this story deserves your attention. Imagine a bootstrapped startup of a few fellows that is going against a SaaS giant. Add to this picture the fact that literally hundreds of apps are born in this industry each year.

Skype for Business is pining for the fjords... On-premise communications might be your priority, but it clearly isn’t Microsoft’s. Skype for Business Server 2022 is the last throw of a loaded dice that always lands on Microsoft Teams. That’s Microsoft’s intended migration path for you. If you need to keep your communications on-premise, just about the only reason to migrate to Skype for Business Server 2022 is that it isn’t cloud-based Microsoft Teams.

Mattermost v5.36 is generally available today. This release includes the following new features (see changelog for more details): Enterprise Edition All Editions

In-app messages are amazing tools you can use to propel sales, onboard a new user, and interact with your users daily. It can diminish the volume of live attention requests your customer service team receives, and make it easier for the sales team to convert new users. In-app messaging is vital for your customer engagement strategy. If you know how to use it, you’ll reach the right user at the right time to address their queries. But, what is in-app messaging?