Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Streamline your customer service with Rocket.Chat's new Twitter app

In today’s fast-paced world, companies must be able to provide support where their customers are. With over 187 million daily active users, Twitter is undoubtedly one of the social media channels where companies must be present and available. To help businesses offer a direct communication line with Twitter users, we’re glad to introduce Rocket.Chat’s new Twitter integration.

How to run engaging and productive stand-up meetings every time

How many hours should you be standing at work per day? Experts recommend standing anywhere from two to four hours while at work. A daily stand-up meeting will only net you around 15 minutes of that time, but it has loads of other benefits. If you’re new to stand-up meetings or looking to freshen things up, take a look at this free Miroverse template and eyeball the following tips to hack into a better (or new) stand-up meeting experience, whether in the office or remote.

Chanty Kanban board feature

Meet our Kanban board view feature! Now Chanty users are able to create tasks, assign them, manage their statuses, set deadlines, and much more! All in one place! This task management feature empowers teams to work more productively and efficiently. No more lost work missed deadlines and non-collaborative teams. Try it today and make your work process better with Chanty! Task management has never been easier.

Workflow Automation: What, Why and How Businesses Automate Everyday Tasks

Automation has become a business imperative. With the demand to cut down on costs and do more with less, businesses are obviously turning to automate simple repetitive tasks. Be it collecting lead data or sending out an onboarding campaign or improving team productivity – automation has a key role in every business domain. Infact, a recent study has revealed that almost 44% of businesses are looking to increase their tech spend and replace outdated technologies.

5 insights from leaders transitioning teams back to the office

For many people, the shift to working from home meant finding new ways to work. In person meetings morphed into videoconferences. Events went virtual. And remote teams found new avenues to communicate, collaborate, support each other — and get all the work done, too. With pandemic conditions now improving in most of the world, many companies are exploring the best ways to transition workers from home back to the office.

Product Hunt Launch | Troy Goode | Courier.com | Wuphf 2.0

The rest of the Courier team and I have been building an exciting new way to design, send, and monitor all of your app's user notifications. As you may have heard in my video above, we understand that notifications are difficult to get right. So much so that most of us aren't excited about receiving many of them.

Rocket.Chat Named Team Messaging Solution of the Year by RemoteTech Breakthrough

We’re over the moon! Rocket.Chat was selected as the winner of the Team Messaging Solution of the Year by RemoteTech Breakthrough, a leading market intelligence organization that recognizes the top companies, technology, and products in the global remote work technology market.

Mattermost plugins: The web app

This is the fourth installment in a series of articles on Mattermost plugins. First, we talked about how to set up your developer environment. We then examined the structure of server-side and web app plugins before walking through how to build a server-side plugin in Mattermost. In this piece, we’ll explore how to create web app plugins. The web app is written in JavaScript. It uses Redux, and you can write your plugin in Typescript as well. In this article, we’ll use JavaScript.