Teams | Collaboration | Customer Service | Project Management

If you’ve worked on a digital product, whether as a developer, product manager, or business leader, you know that the most common problems in software development are rarely as straightforward as “bugs.” The root of the problem tends to require a little more trial and error. Using Courier is no different.

Burnout is not a feeling. Burnout is a physiological and neurological condition that can take months to develop and months to undo. Throughout the working world, both burnout and imposter syndrome are pervasive: Asana’s Anatomy of Work research has found that seven in 10 knowledge workers experienced either burnout or imposter syndrome in the last year, with an average of 42% experiencing both. These data suggest that the root causes of burnout and imposter syndrome may be linked.

Everyone has experienced it at some point. You’re sure that your teammate shared that key bit of information with you somewhere…but was part of a Jira issue? A comment on a Figma mockup? A long-lost DM between you, your teammate, and someone else a few months ago? If you spend more time hunting down the right information than you do actually using it, you may have a tool overload problem.

Remote work has become a part of our present, and in the near future, it will attract almost all areas of our life into its comfortable environment. No one says that chefs will cook food for us in restaurants remotely, but the accountant, manager, managers, and some other employees can choose this path and take work outside the restaurant for a couple of days a week.

Working from home is the new norm, with most employees embracing remote work. Flexible work models have plenty of benefits for both employees and companies while having little to no negative impact on productivity levels. However, distributed teams have their own challenges. Managers must adapt to workers in different time zones, implement asynchronous communication, and ensure remote workers are still engaged.

When thinking about handling PII (Personally Identifiable Information) for SaaS companies, standards like SOC 2 compliance and GDPR immediately come to mind. One of the most sensitive types of information for a tech company to handle, however, is actually PHI, or protected health information. To be able to handle this type of data, a company must become HIPAA compliant.

How five Aussie companies have embraced Slack Connect to change the way they work with external partners, customers and vendors.

Whether you view email newsletters as a valuable vehicle for company-wide updates or as noise that weighs down your inbox, the fact is that email isn’t going away, and neither is using email newsletters for internal communications. If your primary method of employee communication is by email or email newsletters, you’re not alone.