Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

What makes a successful agile team in a hybrid world

To meet the challenges of the future, businesses have to stay agile. Perhaps it’s unsurprising, then, that in 2020—one of the most challenging years on record—businesses with agile practices outperformed non-agile teams on almost every dimension that matters. Agile organizations saw greater customer satisfaction, employee engagement, and operational performance than their competitors.

Real Time Communication with Live Support Software

A live support software system is a handy tool for businesses. It is a great way to provide customer support for your business. It allows real-time communication between employees and clients; hence it can be a great addition to your customer service arsenal. Well, while chat systems are becoming more and more popular, there are many types of live chat software out there. Some are free, some you pay for, and some are even cloud-based. But don’t fret.

10 best instant messaging platforms

Instant messaging platforms are more popular than ever. With the rise of instant messaging giants like WhatsApp, Facebook Messenger, and WeChat, we can only expect more intense communication via texting. Moreover, instant messaging platforms are taking over business communication as well. Lean and user-friendly messaging solutions have taken over telephone, faxing, and emailing. They enable teams to communicate and collaborate more successfully, even in a hybrid work environment.

The Skills for Collaboration: What You Need to Know About Working Effectively as a Team

When it comes to working together, we could think it’s all about delegating tasks and letting people be, right? Yet, this premise is far from the truth! Effective collaboration allows for different points of view and interpersonal skills to be brought together to reach a common goal. Therefore, to build a collaborative environment, you need to develop collaboration skills; this is exactly why we are here!

How to reduce video meeting stress with science

If you work from home, you’ve faced this dilemma: You want to show face during a video meeting to signal engagement with your job, but video meeting stress is the unavoidable consequence when you go on camera. It’s been more than two years since millions started working from home, and by this point, we’re all tired of seeing our own faces.

What we launched in June 2022

Our mission to empower teams to unlock new ways of collaborating motivates us every day to invent powerful-yet-simple tools. This month, we released features and updates to help you keep your projects on track and your workflows united, with fresh frameworks, a new shape pack, improved integrations, and more. To see how Miro’s newest innovations can help your team work better together, check out our roundup of releases from June.

Dynamic fields and conditional logic | 30 Days of Form Demos | Jira Service Management

For Day 3, learn how to show and hide questions from users with the new form builder in Jira Service Management. Build your first form without even logging in: New to Jira Service Management? Get it for free today: Click here to see all the videos in this series: Subscribe: