Teams | Collaboration | Customer Service | Project Management

Remote Work Statistics: How Hybrid and Remote Work Affect Productivity, Wellbeing, and Growth

It feels like we’re caught between two worlds right now. On one side, the comfort of working from home – the quiet mornings, no commute, the familiar rhythm of logging in from the kitchen table. On the other hand, the old pull of the office, with its buzz, the face-to-face talks, the endless meetings, and the sense of being constantly “watched.” That’s why the latest remote work statistics matter so much. They cut through the noise and tell us what’s really happening.

Three free video downloader sites that work without an app

Short-form clips vanish from social feeds without warning. A reliable video downloader keeps the content you care about stored locally on your phone or computer. Browser-based tools handle this without any installs. They run on any device, and the process takes under a minute per file. Three options stand out for saving content from TikTok, SnackVideo, and Facebook. Each one skips sign-up forms entirely and delivers clean files fast.

ChatGPT Statistics 2026: Usage, Impact, and RealWorld Insights

To use or not to use? That is the question that keeps fueling debates across forums, blogs, newsletters, and social feeds. Since its official release in 2022, ChatGPT has made an impressive amount of noise in the digital space. It was a genuinely innovative step forward. And at the same time, a trigger for existential panic mixed with big, almost utopian hopes about the future.

The internal communicator's path to becoming a gen AI power user

Many internal communicators began their AI journey with ChatGPT or Microsoft Copilot, using them for basic tasks: document summaries, email drafts, headline variations. Useful, but limited. Each conversation starts fresh. Every prompt requires providing context all over again. Nothing builds on what came before.

Artificial Intelligence in the Workplace: How It's Used, Benefits, and Risks

Artificial intelligence (AI) is no longer a thing of the future or a tool used only by large tech companies. Look around today’s workplace, and you’ll see it helping people draft emails, analyze data, even schedule meetings — it’s everywhere. According to a recent study by the National Bureau of Economic Research, AI adoption in the workplace has grown quickly since its mainstream use in 2022.

How AI Is Changing Team Communication Tools: From Chat Apps to Context-Aware Collaboration

Team communication tools have evolved significantly over the past decade. What began as simple chat applications designed to replace emails have now transformed into intelligent collaboration platforms capable of understanding context, predicting needs, and improving productivity at scale. At the center of this transformation is artificial intelligence (AI). AI is no longer an experimental feature in workplace tools. It is actively reshaping how teams communicate, collaborate, and make decisions.

Forrester report: How transformation leaders can deploy AI for GTM teams

IT leaders now manage an average of 12 AI tools, which is a 2.4x increase in just the last three years. And yet 89% of AI usage inside large organizations is effectively invisible, suggesting many of these tools aren’t procured, monitored, or measured properly.

Evaluate AI agents using Zendesk QA scorecards, spotlights, and dashboards | What's New

As AI agents handle more customer conversations, knowing how they perform matters. AI Agent QA lets teams evaluate AI agent conversations using the same QA tools as human agents. Automatically or manually review bot interactions with scorecards, track results in dashboards, and monitor key metrics like escalations to refine AI workflows and improve support quality. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Zero to App in Minutes: Automating Hackathons with Miro AI & MCP

Learn how to use Miro AI + MCP (Model Context Protocol) to turn visual ideas into a working application in record time. In this video, we walkthrough a complete "Agentic Workflow" designed for hackathons and rapid prototyping. We start by using Miro AI Workflows (Flows) to transform a simple idea into a comprehensive project brief, user stories, and high-fidelity mobile prototypes. Then, we leverage the Miro MCP server to give an AI agent (Claude Code) full context of our board to generate a production-ready Node.js app automatically.