IT leaders tackle new challenges with security, AI, and CX
👉 Find the Zendesk IT report here: https://zdsk.co/45p5d9n
Information technology leaders are responsible for keeping systems up to date and managing security issues amid shifting priorities due to rapid changes in technology.
According to a global survey of 1,200 IT leaders, high competition, mounting customer expectations, and new AI tools are all contributing to changing priorities.
We published our research in a report detailing the three top areas IT leaders are prioritizing along with strategic recommendations on how to realize these changes in order to stay ahead.
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