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Technology

A new day for work, powered by AI

Say hello to the future of work, one where the magic of generative AI reimagines how we humans get things done. From helping you focus on what to do next, creating smarter workflows with automation, and instantly summarizing channels and threads, AI in Slack moves work forward faster and drives productivity in a whole new way. That's work in Slack, your intelligent productivity platform.

The Future of Service Desk Interactions with Generative AI

Missed the live session? Don't worry! You can now catch the replay of our webinar, where we explore the immense potential of Generative AI in transforming Service Desk Interactions. In this recorded session, we dive deep into the world of Generative AI and its profound impact on IT Service Desk operations. Discover how Generative AI is revolutionizing employee support, streamlining processes, and enhancing user experiences.

Democratizing Creativity through AI with Matthew Hutson l Conversations with Zendesk Podcast

On this episode, we’re joined by Matthew Hutson, Contributing Writer at The New Yorker. Matthew has been writing in the AI space for quite some time and shares many important insights about creativity and the role of AI in a number of fields.

58 Conversational AI Statistics You Can't Ignore

Artificial intelligence today is a transformative reality. As pioneers in this realm, Netomi presents a comprehensive list of 58 conversational AI statistics. These figures not only highlight the growing influence of conversational AI and AI chatbots but also offer a glimpse into the future of human-machine interaction.

How AI is making more intelligent CX and service agents

The best jobs don’t just pay us, they bring us satisfaction too. In fact, in a study by PwC, respondents ranked having a fulfilling job as the second most important factor (after salary) when looking for a new role. And if you’re someone who thrives on making others happy, a job that ticks both those boxes is customer service.

53 Impressive Generative AI Statistics You Need To Know

Generative AI is rapidly transforming the way we interact with digital systems. From the halls of Congress to the dorm rooms of TikTok users, generative AI is everywhere. It’s reshaping industries, from entertainment to healthcare, and it’s only the beginning. Here is a compilation of thought-provoking Generative AI statistics.

Step-by-Step Guide to Integrate InvGate Insight With Amazon Web Services

Virtual machines (VMs) located on cloud instances allow organizations to run diverse workloads on a shared physical server, optimizing resource utilization and adaptability. However, managing and monitoring these assets can pose challenges for IT professionals, as they can sometimes be hard to track and visualize. If you find yourself in this scenario, you need to learn how to integrate InvGate Insight with Amazon Web Services (AWS).

How InvGate Uses InvGate Insight

When we originally developed our products, and as we improve them over time, we are always oriented towards solutions we want to use. And there is no better proof than showing you how effectively InvGate uses InvGate Insight to implement our IT Asset Management (ITAM). Ricardo Mariño, Internal IT at InvGate, shared with us a thorough behind-the-scenes look at how Insight plays a crucial role in our day-to-day processes and operations.