Teams | Collaboration | Customer Service | Project Management

Unlock the power of your Zendesk Suite plan with AI tools designed to launch your self-service journey. Learn how Knowledge Builder transforms your support tickets into a comprehensive knowledge base, and connect it to AI agents to automate over 30% of requests on critical channels like email and messaging. Discover Automation Potential to see where AI can drive the greatest impact and take immediate action with data-driven insights. Watch to start automating 80%+ of your customer and employee interactions with Zendesk AI.

Disconnected systems make customer service harder than it needs to be. When teams and tools operate in silos, customers are passed from one place to another, while organizations lose a clear view of how service is actually delivered and where friction is created. Luware Nimbus is the central CX platform—the “brain”—that brings those disconnected parts together. By unifying customer interactions, workflows, and data within the Microsoft 365 ecosystem, Nimbus creates a single, coherent foundation for managing and understanding customer service operations.

Stop Working Alone. Start Working with AI. We've all been there—drowning in tasks, working twice as hard, wondering why productivity feels like a constant uphill battle. But what if the secret wasn't working harder... it was working WITH someone (or something)? When humans team up with AI, magic happens. This is the workplace moment that changes everything: realising AI isn't your replacement, it's your ultimate work buddy. Human creativity + AI efficiency = results that'll make your boss do a double-take.

In this video, learn how to create request tracking workflows in Asana. We'll show you an example of one in action, and then we'll walk you through how to create and set-up pre-packaged workflows in Asana. Key moments: For more information on how to use Asana, explore our Help Center or visit our home page.

About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.