Teams | Collaboration | Customer Service | Project Management

Learn how to create a Work Category in Flowace and use it to set Productivity Ratings for many apps and websites at once. A Work Category carries its own Productivity Rating, so it works as a template. Create a Communication category, mark it Productive, and any app or website you give that category follows the rating automatically. You can still edit a rating later. In this video: Chapters: Example setup used in this video.

HR teams aren’t drowning in work. They’re drowning in repeat work. From employee onboarding to offboarding, HR teams spend hours managing requests, sending reminders, coordinating approvals, and answering recurring questions. In this video, we explore 5 HR workflows you can automate with AI agents in 2026: The real shift in HR automation isn't just AI that answers questions. It's AI agents that can help execute tasks, coordinate workflows, and move work forward—with the right approvals and human oversight.

Every big launch needs someone who keeps the countdown on track. In this video, see what launch coordination looks like, from planning and alignment to go-live day, so your team can ship with confidence. Watch, learn, and get ready to launch like a pro.

We asked Rakesh Prabhakar, Country Head of Zoho ANZ, two questions: What’s the hardest “no” you’ve had to say on a project? And how do you plan for the things you can’t predict? If these are questions you'd like answers to, you're in the right place.