Teams | Collaboration | Customer Service | Project Management

How Zendesk powers AI-driven support for customers and employees

Learn how Zendesk delivers resolutions at every stage of the customer and employee service experience. From intelligent automation to seamless case management, see our most powerful capabilities in action — including Copilot, AI Agents, Generative Search for the Help Center, omnichannel support, Voice, ADPP, Quality Assurance (QA), and Workforce Engagement Management (WEM). Whether you're looking to elevate efficiency or deliver more personalized support, this video highlights how Zendesk can transform your service operations, delivering quicker resolutions and better outcomes.

Unstuck your team with Loom | Atlassian

Is your team stuck in too many meetings? Or stuck waiting for approvals? Record and share videos to unstuck your team's progress, with Loom. Loom video communication moves work forward — from quick one-to-one messages to company-wide announcements, engaging trainings, and everything in between. It instantly turns videos and meetings into clear documentation, knowledge and action items, and works seamlessly across Atlassian apps.

How to create an effective time tracking policy for your business

Missing timesheets, confusing clock-ins, and delayed payroll aren’t just minor hiccups. They’re signs your business is flying blind. That’s exactly why a time tracking policy matters. It works like a map for your team’s hours, guiding when to clock in, how to log work hours, and supporting better time management across the board. Without clear direction, you’re left guessing.

How to Use Comments in Miro - Collaborate Like a Pro!

Make your Miro boards interactive with comments! In this quick tutorial, learn how to use comments for real-time collaboration and feedback. What you'll learn in this video: How to add, edit, and organize comments in Miro. Take your collaboration to the next level with comments in Miro. Watch now and start engaging with your team like never before! Found this helpful? Like, comment, and subscribe for more Miro tips in under a minute!

AI vs. AI: Using Detection Tools to Combat Synthetic Content in Business Communication

We live in a world where artificial intelligence is being used for everything from ordering your favorite food at a restaurant to customer service assistance and everything in between. This holds true for business communications as well. Many people are looking for detection tools to combat synthetic content in business communications. Most recently, businesses have found that this tool detects AI quite effectively, with some inaccuracy at times.

How to take effective meeting notes: Templates and tips

Taking good meeting notes is an important project management skill to have. By providing your stakeholders with good meeting notes, you’re offering clarity into important conversations and key decisions being made, even if they’re unable to make the meeting. In this article, we discuss different note-taking techniques so you can create effective meeting notes. Meetings are an important part of projects—they are where decisions get made and team members connect with each other.

Top 12 Time Management Tips that Actually Work

Have you been rummaging through the drawers of the internet, only to find time management tips that only waste more of your time? We know, we have been there. Effectively managing your time is the only secret to success. For the same, you need the most effective strategies and tips. The techniques and tools we have provided for managing time work for everyone, and can be easily adapted to all situations and working styles.

Scaling Your SMB: How to Expand Without Overstretching Resources

For small and medium-sized businesses, growth is exciting—but also full of challenges. Scaling your SMB requires more than hiring and hustle; it demands strategic resource planning, smart workload distribution, and time visibility. The risk of overstretching your team, finances, or operations is real. But with the right systems and insights in place, you can grow sustainably.