Teams | Collaboration | Customer Service | Project Management

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How to create a content calendar for social media

Creating a content calendar is essential for streamlining social media management, allowing for advanced planning and cohesive messaging across various platforms. By using a social media calendar, teams can balance evergreen and timely content, track important dates, and coordinate with cross-functional collaborators effectively. Understanding how to create a content calendar is invaluable for maintaining a consistent, high-quality social media presence and optimizing audience engagement.

Crisis management communication: 7 proven strategies for proper response

2023 witnessed a shocking increase in the frequency and cost of cyberattacks worldwide, as the Identity Theft Resource Center reported 2365 cyberattacks. At the same time, IBM’s 2023 Cost of a Data Breach Report shows that the average cost of a cyberattack has risen to $5.13 million, which represents a 13% increase from 2022. This underscores the overarching need for secure and infallible crisis management communication channels.

How Project Management Software Enhances Development?

Successfully navigating multiple projects, hitting deadlines, and orchestrating complex processes is a constant balancing act. This is the reality for 85% of individuals associated with technical project management and constantly managing multiple projects simultaneously. However, wouldn’t it be possible to have a better solution? A method that can help you conquer the chaos, outplay the deadlines, and have an excellent night’s sleep?

10 Ways to Increase Productivity at the Workplace

Imagine a team preparing for a big project deadline. The first team has clear goals, tools, and a plan, whereas the other team is disorganized and communication-poor. Which team will have a higher chance of succeeding? Which team will be more productive and efficient? We know the answer. Boosting workplace productivity isn’t only about working hard—it’s about planning and allocating effectively to maximize the benefits of hard work.

How to scale customer support in the AI era, with Zendesk + HyperJar

How to scale customer support in the AI era, with Zendesk + Hyperjar In Zendesk’s inaugural episode from its Zendesk Speaker Spotlight series, we speak to HyperJar’s Jake Samson who shares his thoughts on how to get both customers and agents on board with AI, as well as the importance of making the most of sandbox environments for testing, and how highly-regulated fintech companies can’t afford to make mistakes when it comes to the end customer.

Top 15 Project Management Tools for 2025

Are you looking for the best project management tool for 2025? You are in the right place. We have done that and been there, so we know how hard it is in today’s work world to get projects completed on time. So, in today’s post, we have got you covered with useful insights to help you find the best tool or software to effectively manage your projects.

10 Best Employee Engagement Software in 2025

By the start of 2024, only 33% of employees were engaged in their work and workplace. That’s a discouraging number, especially for companies actively looking for better ways to engage their workers. Does that sound like you? If so, have you considered employee engagement software? These platforms foster communication, boost collaboration, and make employees feel valued and involved.