Teams | Collaboration | Customer Service | Project Management

How to reserve and manage resources for pipeline projects

To be clear from the outset: this guide is about reserving people and time for probable client work, not building oil and gas pipelines. If you plan projects for a living, "pipeline" means the deals moving toward a yes, and the work you'll have to staff the moment one lands. According to Teamwork.com's own product data, only 42% of expected work is mapped to a plan before it's confirmed, which leaves a lot of resourcing to guesswork.

Data Sovereignty - What It Is, Why It Matters, and How Businesses Can Comply

Data sovereignty is the principle that data is subject to the laws and regulations of the country in which it is collected, stored, or processed meaning a government has legal authority over any data that exists within its borders, regardless of where the organization that owns the data is headquartered.

"More insight in minutes than we'd ever had" #Shorts #CustomerSupport #ZendeskReporting

Zendesk Explore is powerful - but it wasn't built for live visibility. Kris Parker at Tithe.ly needed data accessible on any device, easy to understand at a glance. With Geckoboard, the team had more insight in minutes than they'd previously had at all.

New Templates in Miroverse: June 2026

In June 2026, our community published 194 new templates to Miroverse. Creators leaned into big moments and everyday workflows alike — from World Cup-themed sweepstakes and retros to AI adoption playbooks, workshop briefing tools, and agile health checks. Miro Flows showed up throughout the month, powering everything from workshop briefing summarization to career-in-innovation workshops. Below, you’ll find the top templates and creators from June 2026 — plus an AI workflow spotlight.

How Bluetooth and USB Detection and Prevention Helps Organizations Strengthen Endpoint Security

In today’s digital workplace, employees connect USB drives, external hard disks, Bluetooth headsets, and other removable peripherals to their workstations multiple times a day. This kind of convenience keeps work moving. But it also opens a door that many organizations never think to lock. A single unchecked connection can turn a routine task into a serious security incident. Most IT teams only realize the gap exists after something has already gone wrong.

How IT Services Teams Track Time: Insights from 84M+ Hours Logged

Time Tracking sounds simple: But in reality, every IT service team tracks time differently based on how their teams work. A small agency tracks time differently from a large enterprise. A field team works differently from a remote software team. But every business is trying to answer the same question: Where does the time go? And how does it affect productivity, delivery & profits?

Best Microsoft Copilot Alternatives for IT and HR Teams in 2026

Ask most IT and HR leaders why IT and HR need different AI tools than Copilot, and the answer comes down to how a request actually ends. IT requests resolve in an action. HR requests resolve in a lookup or a handoff. Copilot, built as a single AI layer inside Microsoft 365, treats both as the same kind of task — a question to answer — and that's where it starts to fall short for support teams specifically.

A Manager's Guide to Diagnosing Low Team Productivity

When output drops, most managers reach for the wrong tool: assumption. "People aren't focused." "They're doing too much at home." "This person is slacking." These guesses feel like answers, but they're really just hunches dressed up as diagnosis - and acting on the wrong one makes things worse. You crack down on a team that's actually drowning in process, or you add headcount to a team whose real problem is a broken handoff.