Teams | Collaboration | Customer Service | Project Management

WIS Keynote: The Future of Human + AI Collaboration

Why do so many of today's autonomous agents fail? Asana's CEO Dan Rogers kicks off Work Innovation Summit in New York. Hear how the future of work is not agent autonomy, but human + AI collaboration. Learn how to weave agentic AI into your team's processes with the right context, checkpoints and controls to drive real business outcomes.

AI Summit series: Contact Center

Welcome to the final session of our AI Summit deep dive series! Join Zendesk experts as they explore how cutting-edge Voice AI and Contact Center innovations are revolutionizing customer service. In this webinar, the team will showcase: How Zendesk Contact Center transforms CX with scalable, omnichannel AI-powered solutions The power of Voice AI Agents in automating routine calls—boosting efficiency while maintaining a human touch.

How to Implement ECM Effectively

Selecting an Enterprise Content Management (ECM) system is an important step, but the true value comes from a successful implementation process. An effective ECM implementation ensures that the technology supports business processes, improves document management, and strengthens records management. With the right planning and focus on user adoption, an ECM solution becomes a lasting asset for the organization.

Confluence Race Mode and whiteboards Updates

Hey everyone, it's Alex here! In this video, I'm excited to challenge you to beat my lap time of 31.3 seconds in the Atlassian Conference Whiteboard Racing Game. With Confluence now powered by Rovo, our AI solution, you can get from ideation to the finish line in half the time, helping you turn whiteboard ideas into actionable Jira work items quickly. I encourage you to give it a shot and see if you can outpace me! Let's fast track our innovation together!

Strategic Marketing Management Explained with Craft.io: Turning Market Insight into Business Impact

In today’s fast-paced markets, having a marketing plan isn’t enough. Companies need strategic marketing management — a process that connects market insight with daily execution so every campaign, feature, and decision contributes to long-term growth.