Teams | Collaboration | Customer Service | Project Management

The Emotional Labor of Modern Work with Steven T. Hunt Ph.D., Work Techno-Psychologist

This episode features an interview with Steven T. Hunt Ph.D., Work Techno-Psychologist & Author of Talent Tectonics. In this episode, Shawn and Steve discuss how the nature of work is evolving, the cause of burnout, and how we should be using AI to make work better.

Maintaining a Balance Between Organizational Productivity and Employee Satisfaction

The various parameters and factors change as the world becomes even more competitive. Achieving and sustaining sustainable success today presents a complex picture that cannot be explained solely with profitability and growth. One of the critical ingredients in practice is maintaining an optimal proportion of organizational efficiency and employee contentment.

How do Professional SEO Services Enhance Productivity in B2B Tech?

Have you ever wondered how B2B tech companies can improve productivity? The answer might surprise you. It lies in professional SEO services. Let's explore how these services can make a big difference. SEO, or Search Engine Optimization, is a game-changer for businesses. It involves techniques to improve your website's visibility on search engines like Google. When your site ranks higher, it gets more traffic. This increased traffic can lead to higher sales and more significant business opportunities.

Bring your customer story to life with 3D journey mapping

Whether you’re an executive who just expanded your team or a designer embarking on a new project, change—while it can be exciting—is hard. One of its biggest hurdles is aligning multiple stakeholders on evolving goals, messaging, and strategy, a challenge so formidable that it often halts change right in its tracks.

What's new in Asana | July 2024

Welcome to the July edition of What’s new in Asana. This month is all about Asana AI. First, let AI streamline the project creation process with smart projects. Next, write more effective goals based on best practices with smart goals. Finally, use portfolio-level smart summaries to get an AI-generated summary to get up to speed on any notable changes.

18 Ways to Handle a Disgruntled Employee: The HR Guide

How do you handle a disgruntled employee without escalating the situation? No matter how experienced you are, unhappy employees can be tough to manage and can hurt team morale and employee productivity if not addressed properly. Understanding the root causes of dissatisfaction is crucial in resolving conflicts and maintaining a harmonious work environment. This knowledge equips HR professionals with the tools to address issues effectively and keep operations running smoothly.

Introducing InvGate Service Desk's Virtual Agent For Microsoft Teams

Our integration with Microsoft Teams has reached a whole new level of proficiency. We’re pleased to introduce you to the InvGate Service Desk Virtual Agent for Microsoft Teams! It’s no news that you could already expand your support communication channels by integrating your service desk instance with Teams. Now, we’re adding new capabilities that leverage the possibilities Artificial Intelligence unlocks for IT Service Management to further improve the overall user experience.

Cybersecurity in B2B Tech: Safeguarding Communication Channels

B2B tech companies often handle sensitive and highly confidential information such as financial data, patents, copyrights, proprietary information, and trademarks. This information can be incredibly valuable to competitors and other malicious actors. Cybercriminals can commit fraud, account takeovers, social engineering, or industry espionage with stolen information from B2B tech communication channels. Cyberattacks on B2B companies are increasing every year, and many of them are financially motivated.