Coming soon: Omni-Channel Instagram Direct Channel
In this video, Renato Becker(Omni-Channel Product Manager) walks you through the new Instagram Direct Channel, a new product that is coming out very soon.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The Audacity to Achieve ROI in 3 Steps With Internal Comms
People understand the purpose and perhaps the strategy in creating internal comms. However, can you describe how to achieve a return on investment (ROI)? And in three steps? That was the core of the conversation between Simpplr’s Amanda Berry, Corporate Brand & Communications Manager and Head of Internal Communications, and Jason Anthoine, Managing Founder of Audacity, in the ninth Cohesion Podcast.
Element welcomes Polls!
Voting for a new feature in a messaging app? Deciding where to go for lunch? Soliciting friends’ advice on whether to go on that second date?! We all know the pain of group decision-making, especially in busy chat rooms. We’ve seen creative uses of reactions as an informal way to see which option is most popular, but a lot of you have been asking for the ability to run proper polls. So….
Employee GPS Tracking - Workstatus
Workstatus’ #GPSTimeClock app makes it easy to keep track of your field employees' as well office employees on the road or on-site during their working hours. As easy as 1-2-3, with simply logging in from the mobile device, allowing employees to clock in for attendance and tracking starts with real-time updates on their whereabouts. With its sophisticated location monitoring, Workstatus will always keep you informed where your employees are and give you insight into how well they are utilizing their productive time towards meeting the goals.
Project and Task Management | Award winning Employee Monitoring Software | We360.ai
Create and track multiple projects You no longer need multiple systems to manage projects and track progress. With 360.ai's robust project management feature, you can create tasks, assign them to the team, and follow the progress with the dashboard and reports.
Sponsored Post
3 ways to set your productive intentions right for the year!
We all want to set new goals and do our best to maintain them. With the new year having set in, there comes a sort of renaissance tinge to being productive. Everyone wants to revamp themselves in the new year—the way they behave, the way they live their lives, and the way they go about doing their daily activities.
A Guide to Empathy in Customer Service
What is the one skill that everybody in customer support must have? Ask this to anybody who’s been in customer service for a while and ‘empathy’ would be high up on the list. We’ve put together a short guide on the importance of empathy in customer service and tips to empathize with customers better. You can use the following links to navigate through the blog. – Why is empathy important in customer service?
Simpplr on Simpplr: How we redesigned our own Simpplr instance to create a modern employee experience
In this two-part article series, I explain how in my role as a Corporate Brand and Communications Manager at Simpplr used our intranet product to assess our company needs, create a plan to improve organizational performance, and implement our strategies for the benefit of our employees, leadership, and the success of our business. I work at an industry-leading tech company.
New year, new integrations
Import2 (Sell) is a 1-click data migration software that helps you to move all historical data from your legacy software into Zendesk Sell. All your contacts, companies, opportunities, tasks, notes, calls, meetings, emails and attachments from your existing CRM will be transferred automatically. Import2 replaces CSV import tools as a faster and simpler solution for your data migration needs.
Automation Delivers Results
Let’s take a look at Automation. Automation reduces workload, improves efficiency, and decreases costs. With the right service management solution like Vivantio, you can manage complex workflows and automate recurring processes within your business, removing the need for manual resources. Many tasks can be automated, from finance and HR management to project management, team collaboration and reporting. Watch the video to learn more.