Teams | Collaboration | Customer Service | Project Management

Using the right tools in your tech stack is critical for collaboration and innovation. Teams today use up to 200 tools in their app portfolio and that number is constantly growing. With so many different tools, context gets lost and work gets complicated, with constant tool switching and effort spent managing multiple tools and databases. Fortunately, you can align your tools to better fit your workflows and boost productivity in many different areas.

The ability to unify all notification metrics and logs across channels and providers into an easy-to-use dashboard is a core advantage of Courier’s notification infrastructure. However, with product notifications so critical to the entire application experience, it’s important to connect that data back to central cloud observability platforms that look across the entire stack.

Craft.io is continually adding more workflow capabilities to our end-to-end product management platform. Recently, for example, we announced Craft.io integrations for design tools Figma, Adobe XD, and InVision. And now, you’ll find even more visual collaboration tools integrated into your Craft.io workspace — specifically Miro and the wireframing and prototyping app Axure.

With a proliferation of tools, teams often find themselves bogged down by manual tasks, disconnected data, and an overwhelming number of apps to manage customer relationships. This can lead to a reduction in productivity, team alignment, and ultimately, business growth. What’s the solution? Automation! Welcome to Part 2 of our Teamwork + HubSpot No-Code Automations series!

As technology continues to advance, businesses are constantly seeking new ways to improve customer experiences and streamline operations. With the constant rise in the impact of AI in work scenarios, you can now give your team the AI assistant they’ve been looking for right in your HubSpot account. Recently HubSpot made a way to improve the HubSpot experience by integrating with ChatGPT the artificial intelligence (AI) bot. This integration can provide significant benefits for businesses.

Are you looking for a way to gain a clearer picture of your users and use that insight to improve your communication strategies? We've got some great news for you! Today, we're thrilled to announce an integration between Courier and Rudderstack, a customer data platform (CDP) that allows businesses to collect, process, and route customer event data across product, marketing, and analytics tools for better decision-making.

While Craft.io is already the most complete product management platform available today, we’re always looking for more ways to build on that unique value proposition — and help companies centralize and streamline more of their work. With our latest design tool integrations, we’ve brought a key aspect of Product Managers’ and Designers’ workflows into the Craft.io workspace.

Having a clear idea how your users interact with your app — when they log in, which features they engage with, or which notifications they click on — can help you design a better experience and ultimately increase user engagement. But retracing your users’ steps across various integrations is a complex task. Customer data platforms (CDPs) like Segment seek to achieve it by aggregating event data from multiple sources in one centralized location.

A recent MuleSoft survey found that the average business uses almost 900 different applications—but only 28 per cent of those applications are integrated. This means employees are wasting huge amounts of time switching between apps, searching for information, and entering data manually. But there’s a better way.

Giving thanks for new Zendesk app integrations. Learn all about how these integrations can help out your sales and support teams.