Teams | Collaboration | Customer Service | Project Management

Case Study

Professional Services Company Improves Business Processes with Scoro

Significans Automation is a Canadian-based global professional services company developing automated workflows for the graphic arts industry and positioning clients to flourish in the era of robotics and artificial intelligence. Founded in 2018, the goal is to deliver sophisticated prepress automation that will help their clients thrive in an era of robotics and artificial intelligence.

How we're using Mattermost Operator in Kubernetes to deploy our own environment

The Mattermost Operator framework manages Kubernetes resource configuration and streamlines lifecycle management, helping teams achieve their desired state without worrying about the steps it takes takes to get there. We use our Mattermost Kubernetes Operator to deploy Mattermost Community in a highly available environment. In this presentation, software design engineer Gabe Jackson shares a case study of Mattermost Kubernetes Operator at Mattermost and how we migrated our own Community server to Kubernetes Operator.

Why one of the most important cybersecurity firms in the USA chose Rocket.Chat

When a communication platform is tough enough and flexible enough for innovation, the possibilities are limitless. Learn why one of the most well-known cybersecurity providers from the US chose Rocket.Chat as their main secure communication platform.

How open source solutions help the U.S. Air Force accelerate software development and modernize collaboration

The pressure to ship quickly is greater than ever before. But for many organizations, including the U.S. Air Force, security and compliance concerns severely limit their ability to quickly adopt and integrate new technologies, putting teams at risk of being locked into approved vendors and missing out on critical innovations. In order break the cycle of slow-moving development, Platform One, the U.S.

How simplicity and focus has helped COBB Tuning maintain a CSAT score of 95% with 10,000 tickets per month

Continuing our series of Geckoboard customer interviews focused on KPIs, goal setting frameworks and dashboards, we speak to Matt Bryant, Customer Service Manager for COBB Tuning. Matt tells us how COBB Tuning maintains a consistently high CSAT score with a large volume of tickets and how their dashboards have kept the team pulling in the right direction throughout the Covid crisis.

Case Study: Healthcare Provider Cuts their Paper-Pushing Time by 20% to Spend More Time with Patients

The world’s healthcare workers have taken center stage in 2020, due to the Coronavirus pandemic. The work they do to keep patients healthy is tough work — hallmarked by long shifts and lots of information to digest and record. Anyone in the healthcare space will attest to the fact that managing information sits at the center of their work. They need to access patient information, process insurance claims, record new patient information, among tons of other document-related work.

Why Distrito moved from Slack to Rocket.Chat (and any startup community should do the same)

Supporting 250 startups from Brazil, Distrito is an innovation platform that helps startups to succeed and support the digital transformation of Enterprises. Their mission is to uplift startups through a Strong Innovation Ecosystem focused on Community, Leap, Venture, and Data Mining. In order to bond their ever-growing startup community and manage their team of 140 people, implementing a comprehensive communication tool was not only a necessity but also inevitable.